Joey Coleman, Chief Experience Composer at Design Symphony, joins the Social Pros Podcast to discuss ways to drastically improve customer retention through social media.

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In This Episode

Why most businesses focus more on customer acquisition rather than retention
Why modern customers are seemingly less loyal than in the past
Why the human touch is so crucial
How to use social to improve customer retention

Resources

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How to Harness the Power of Social so You Never Lose a Customer 51:58 Share

Social Pros Podcast

Shownotes Transcript

How to Harness the Power of Social so You Never Lose a Customer