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cover of episode How Cleveland Indians Fire Up Their Fans with Social

How Cleveland Indians Fire Up Their Fans with Social

2017/11/10
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Social Pros Podcast

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Shownotes Transcript

Joel Hammond, Assistant Director of Communications and Head of Social Media for the Cleveland Indians, joins the Social Pros Podcast to discuss how a lean team can shine the spotlight on their fans across multiple channels with minimal paid boosts.

Special thanks to our sponsors:

Salesforce Marketing Cloud (Magic Moments: How to Create Inspired Marketing to Amaze Your Customers: candc.dl/amazecustomers)) Convince & Convert (Experience This! Show: experiencethisshow.com)) Yext (The Everywhere Brand: http://offers.yext.com/everywherebrand))

In This Episode

  • Why running a successful lean social team means being structured but flexible
  • How a spotlight on the business leads to opportunities for the social team to show off their skills
  • Why relying on paid social means there is a weakness in your strategy
  • How sharing fan content leads to peer buy-in for your content
  • Why being spread across multiple social channels means having a unique set of content for each platform

Resources

  • Joel Hammond on Twitter: @joelhammond)
  • Cleveland Indians) on Twitter), Facebook), Instagram), Snapchat), YouTube), Tumblr), and Pinterest)
  • Not voting for our players is a crime.)

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