Your host, Thomas Watkins, talks with the Founder of Product Houston, Wade Pinder. Wade's path into product management is a testament to his dedication to the Houston community. He shared the unique challenges and solutions that the city presents, highlighting the differences in product management methodologies. But what stood out was the emphasis on storytelling in product management—a skill that can make or break a product's success.
Wade shared his belief in experience-led growth, noting that even century-old companies in Houston share a common thread—the user or customer experience. He gave a relatable example of trash collection, an often-overlooked service, yet one that provides a customer experience at every interaction. Wade's insights underscored the potential for improvement in every product experience, no matter how mundane it may seem.
Wade's passion for community building shone through as he described his efforts in fostering the Houston product community. He applied product thinking to create a space for product managers to connect and share knowledge. His key performance indicator for the community's success? Whether meaningful connections and interactions occur.
Connect with Wade on LinkedIn HERE).
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Learn more about Thomas's work at 3Leaf HERE).