Good surprise? Your friends jumping out with cake on your birthday. Bad surprise? Your application is down. Tune in to listen to Nicki Stone, Sr. Software Engineer chat with Dave Cliffe, Sr. Product Manager and Oren Nachman, Sr. Development Manager about AWS Systems Manager's newest capability: Incident Manager. Incident Manager helps you prepare for incidents with automated response plans that bring the right people and information together, so you can get back to that surprise birthday party. Learn more: https://aws.amazon.com/systems-manager/features/#Incident_Manager Read the blog: https://aws.amazon.com/blogs/aws/resolve-it-incidents-faster-with-incident-manager-a-new-capability-of-aws-systems-manager/