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cover of episode Klarna Replaces 700 Employees with ChatGPT Saves $40M

Klarna Replaces 700 Employees with ChatGPT Saves $40M

2024/2/28
logo of podcast AI Chat: ChatGPT & AI News, Artificial Intelligence, OpenAI, Machine Learning

AI Chat: ChatGPT & AI News, Artificial Intelligence, OpenAI, Machine Learning

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In this episode, we dive into how Klarna leveraged ChatGPT to revolutionize their customer support, eliminating 700 positions and saving $40 million. We'll explore the implications of this move for the future of customer service and the workforce.

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