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Hey, future of everything listeners. Today's episode is all about biometric security in the workplace, and we want to hear from you. Would you be willing to allow your company to use a fingerprint or a face scan to get into the office and do your work? If I meant everything was a little more convenient, why? Why not let us know? Email us at F O V.
Podcast at W S J dot com. Picture this, start to a work day. You park your car, walk into your office, take the elevator to your floor, sit down at your desk, open your email and get to work that might sound aggressively Normal, boring even. But what I left out is all the layers of security that many office workers Normally go through in their data day lives.
Let's take IT from the top, show your ID at the parking garage, type the back at lobby, security the badge again to get from the elevator to your desk, type in your computer passway, log into your email, you're slack and so on. And then finally, you can get on with your workday.
You security in the workplace is all about making sure only the right people can get into physical buildings, or preventing confidential corporate data from being stolen. But imagine not having to go through all those steps every single day, especially after a bad commute. IT might just be how the future of workplace security will Operate, thanks to biometrics that's using your unique physical characteristics, your face, your eyes, your fingerprints, to access everything from office building to your email.
As soon as you come through the front door, a camera will pick up your face and can immediately know that you are the right employee authorized to be within these facilities, that as soon as you arrive, you can say your name, and then the door will automatically open for you.
Mohamad luzon, I has worked in biometrics for decades and currently is the chief technology officer at aware, a company that develops security systems to authenticated people's identities and make sure they are who they say they are.
At some point, the security is going to primarily fade into the background where you don't have to have IT in people's faces. You are not organizing about IT at every single step from .
the wall street journal. This is the future of everything. I'm danny Lewis. And in the future, instead of passwords or I D badgers, your body could become the key to everything in your worklife. That is, the security and convenience of relying on biometrics. S A fair trade off for the workers, giving a very personal data to their employer, and might IT ever go beyond fingerprints and face scans, stick around.
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A key plot point in the two thousand two sipi film minority report is the role of biometrics in almost every aspect of life. In this fictional future, I can have become keys to everything. Tom cruises character john anderton scans ces iras's to access this highly secure workplace and those same ice can, making the target of extremely personal futuristic ads. Which becomes a threat once he's frame for murder and goes on the run.
It's meant to be a creepy scene.
but aware CEO mohamad luzon, I actually calls IT exciting. He says IT showcases the potential for biometrics to make the world and the workplace more customized, uncomfortable.
As IT becomes easier to use with things like smart glasses, all you need to do is to just look into the reflection of the device that you are looking up, and you could read your eyes and automatically give you all of the access that you for whatever you need to conduct with.
Minority report depicts an extreme version of the technology, but I scans are used to identify individuals in high security situations like border checkpoints, or even in daily tasks like banking or paying a sub fare. There's also fingerprints, of course, along with facial recognition and voice prints.
The vain structures under our skin are unique. The way we work is unique to us. We have a large number of choices of biometry that we can apply to different applications.
And after years of biometric advancements in smartphone sensors, your face is on its way to becoming your key and your digital login. All in.
it's so much easier to scan your face and having the type is really long, complicated password.
The collin is a personal tech colonist for the wall street journal. Part of her beat is security, things like passwords, passy and other ways you can protect your data. And that includes biometric security.
I went to mobile world congress in barcelona last year, and they were offering a facial recognition express lane as an option. This conference has thousands of attendees, and I can take thirty minutes to get through security and ticket scanning. I send off my passport scan to a company that is based on hunk. And on the day of the conference, I walked in this express line, my face was scanned, and there was a person on the other side of the gate who verified that the software recognize that I was, who said I was, and I just walked right on through the gate.
In recent years, tools like facial recognition have become more common in places like airports, stadiums and concert venues. And the goal says the next step could be the workplace.
There are so many points of physical security that in players are thinking about when um designing the light of of the office, you probably have to sweep the bench and badgers can be handed off to someone else or they can be faked and uh facial recognition if the technology is accurate and working, can verify that you are actually the employee that you say you are.
The convenience is one thing, but biometrics can also provide much stronger security in protecting buildings and data than a key card or password. Randa girl is the C E O of oh I D, which makes identity verification and digital security systems.
We can actually capture the live ess of your face in your eyes and your skin in the background to determine that really, you, we see your face. We know what to you. We have a log of your face, so we have exactly who's walking in and out of the building, which you can do with a password and all the now we can guarantee who's on the property. We can make sure that the workers are getting direct access to what things need with no friction and that everybody is secure.
And if a company is relying on fingerprint scans or real time selves to grant access to its sensitive systems, identity theft scams could all of a sudden become a lot .
harder to pull off. So living protection, iron scans, vin scans and ever has unique bulsted violence that uniquely mark U. S. U. And and that can be use for science purposes.
Andrew hicky r is an executive director of the fight to alliance, which developed digital security standards. Some of its members, which include apple, google, amazon and microsoft, are already introducing new security systems in their products that rely on users biometrics to unlock them.
more important than ever that enterprises understand that they will become under increasing and more sophisticated attack from social lending ers, leveraging aiders to target employees or consumers as well. Still dead knowledge.
everything in the U. S. Cyber security and infrastructure security agency says about eighty four percent of people who receive a malicious email take debate within the first ten minutes of receiving IT and potentially hand over passwords and give bad actors access to internal systems. Now that generated eye programs like ChatGPT are in play, shikar says he could get even worse, but that's where biometric scans could become a major deterrent against cyber attacks by preventing someone from logging in without a fingerprint or face skin. No need to keep track of dozens of increasingly complicated passwords.
biometrics really do a lock use ability in a way that no other form medication has able to do.
But biometric technology also means using some of your most personal and permanent data. It's one thing to use your face to unlock your phone. But lately, how facial recognition is used in more public places has been raising privacy concerns.
The very thing about biometry s that makes IT attractive to companies is the thing that i'm also concerned about, right?
Hailey suk ma is associate director of legal activism at the electronic front hair foundation, a nonprofit organization that advocates for civil liberties in the digital world.
No one can issue me new fingering prints. No one can issue me a new face. And so if that information is packed, for example, and in a format where I do, people can use IT, like, that's the whole game.
So if biometric security becomes more common in the workplace, what does that trade off mean for workers? And can the technologies benefits outweigh the privacy concerns and the uneasy feelings that things like facial recognition? Can spr stick her out?
Amazon q business is the new generative A I assistant from A W S, because many tasks can make business slow, as if waiting through mud help. Luckily, there's a faster, easier, less messy choice. Amazon q can security understand your business data and use that knowledge to streamline task? Now you can summarize quarterly results or do complex analysis in no time.
Q, got this. Learn what amazon q business can do for you at A W S dot com. Slash, learn more.
The irony about biometrics is that the same factors that make them so good for securing offices and data are also what make them unsettling.
IT felt creepy in the way that handing over location access on your device used to feel really invasive.
Wall street journal personal tech .
colonist nichole win but now i'm sort of fine letting twelve of my closest friends and family have access to my location at all times for security and giving IT to companies like google in order to make google maps a Better up to use.
But Nicole says we're not quite there yet when IT comes to biometrics s in the workplace.
we're sort of in the early days of social conditioning for facial recognition. And then once IT is sort of widely accept that, that your faces, your ticket because you're are to using a baseball studios and concert and use at the airport, then you may not even have a bad, you may just have your face, and you may not have the choice to have a badge.
In some ways, that future is already here, including at auth I D, the biometric security company whose C. E. O. We heard from earlier.
We don't have passwords in our organza. We open up the laptop, the camera turns on, we put our face in the window and often were log .
randa girl says it's part of his company's commitment to and trust in the technology they're developing, but that means consulting to use biometric scans is a requirement to work at off I D. In a statement, auth I D said biometrics ensures they always know who is behind the device and that consent is presented and captured during the employee enrolment process.
When IT comes to buy a metrics, the thing that we want to make sure is that people know what's being collected. They know what purposes is being used for and make me ask for IT to stop if they become uncomfortable with IT.
That's highly suka. Ya again from the electronic frontier foundation, SHE says if biometrics are going to become a cornerstone of workplace security, there need to be guard rails. How is that information protected for one? And how will they use employee biometric data?
For example, we want to use your fingerprints to authenticate. We're not going to like sell them to anybody else. We don't want that to be used for discipline unless people .
know about another concern. Technology, just like people, is fallible.
Even the best technology makes mistakes. If there is someone who just happens to look on like me and for whatever reason, the software gets confused about who we are, we want to be sure that we have a way to say, like, well, IT is identified, right? And to really like give workers of power to .
appeal aware CT mohamed la zona agrees that consent and guard rails are critical to earning workers trust that their biometric data won't be missed.
There is no question that this needs to be a priority in terms of both data custodians on the side of the enterprise as well as the individuals who can sent for that data to be used to be mami. Ally focused on ensuring that that data is used as IT is intended to be used.
He says making sure the technology is accurate has to be front centre for its future in the office.
We owe IT to ourselves to do this the right way. You wanna make sure that if a number of these train that algorithms might have deficiencies around racial bias or gender, that we have to very carefully guard against such things so they can never lead to abuse or misuse.
On the other hand, injure c kr of the final alliance says trust in biometrics s will come naturally, like when smartphones integrated fingerprint scanner and facial .
recognition sensors. I went from novelty to chicky .
r says companies don't need to actually store biometric data themselves because current technology can secure that information on the employee's physical device, say they're laptop or are their smart phone.
Why does my back in my biometric? Why does this e commerce site need to have a picture of my face and that facts of matter as they don't? You're doing a just to verify yourself to the device so that that the key is going to interact before .
another in the near future. Workplace security may look something like this scenario we laid out at the beginning of this episode, a bunch of different biometric data points collected by cameras and compiled by computers to turn a workers' body into their office badge. But if you ask all I D C E O run a girl, he'd say that in the decades to come, the future of biometric security might become even more entertained with your body.
It's absolutely the chip as .
in putting a chip inside your boys that gives you up to the second data about everything from glue cose levels to the effective medications.
The number one use case for a trip is really to get the vitals of your of yourself. We've created all these external sensors on our bodies to be able to to do this thing to be more convenient. Then I think the next evolution is to be able to just use IT to interact with your digital environment .
or your physical environment instead of a badge swipe in the lobby or even the I scans for minority report. In this future, a sensor might simply scan your trip as you walk in the front door, another might detect you arriving at your desk and unlock your email while bringing up your daily to do calendar.
The success of biometrics s relies on a successful, consistent platform of things are available that the world has adopted cameras. The world has adopted self fees. I love the chip idea only in the sense that IT will bring some absolute, absolute certainty. But again, you have to worry about the adoption for that in order for you to work.
The girl thinks a chip that monitors your health from inside your body will pave the road for using those same biometrics and security systems. IT might just take time to get people used to the idea, even if making work life a little smoother and more secure means giving up just one more layer of privacy.
Nobody will put a chip in your body just for ids, put your chip in your body knowledge, or for health, or to help live a Better lifetime. Le, and then the convention will be a fast follow.
The future of everything is a production of the wall street journal. Stephanie o. Confit is the editorial director of the future of everything.
The episode was produced by me. Danny Lewis, our fact checker is a partners, Nathan, Michael, level and just coffin. Our sound designers and road are the music.
Katherine msp is our supervising producer. I shall all muslim is our development producer. Scott sl. Way and Christly are the b editors, and philon a patterson is the head of news audio for the wall street gurl like the show, tell your friends, leave us a five star review on your favorite platform. Thanks for listening.
Amazon q business is the new generative A I assistant from A W S, because many tasks can make business slow, as if waiting through mud a help. Luckily, there's a faster, easier, less messy choice. Amazon q can security understand your business data and use that knowledge to streamline task? Now you can summarize quarterly results or do complex analysis in no time.
Q, got this. Learn what amazon q business can do for you at AWS dot com. Slash, learn more.