Today Anna joins me today to discuss the processes behind healthcare delivery. We talk about why process improvement matters and what you can do to learn about it!
Full Episode Blog Post)
Book recommendations:
The Innovator’s Prescription: A Disruptive Solution for Health Care) by Clayton M. Christensen
The Goal) by Eliyahu M. Goldratt
PCAST Report 2014)
Mentioned in this episode:
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