cover of episode #182: BP Fueling Customer Loyalty Around the World (Short Summary Show)

#182: BP Fueling Customer Loyalty Around the World (Short Summary Show)

2022/1/31
logo of podcast Let's Talk Loyalty

Let's Talk Loyalty

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Shownotes Transcript

BP is one of the world’s largest oil companies, operating service stations in nearly every corner of the world. In this short summary episode, I am reflecting on an interview I had with Olivier Martinet), who led BP’s loyalty initiatives for more than a quarter century.

We look back on lessons he learned when rolling out digital marketing campaigns, loyalty programs and mobile integrations in both emerging and mature markets.

Show Notes:

**1) **Interview Episode #60: BP Discusses Driving Loyalty in Fuel & Convenience Globally)

2) Olivier Martinet), former VP Global Retail Consumer Data Analytics and Use Case Governance, Insights & Loyalty, BP

**3) **BPme)