cover of episode #38 The User Experience of AI Products on Future of UX

#38 The User Experience of AI Products on Future of UX

2023/9/15
logo of podcast Future of UX | Your Design, Tech and User Experience Podcast | AI Design

Future of UX | Your Design, Tech and User Experience Podcast | AI Design
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Patricia Reiners: 本期节目探讨了AI产品用户体验设计的挑战与机遇。目前AI产品虽然发展迅速，但可用性问题突出，许多产品存在严重的设计缺陷，例如Midjourney的不一致性和可访问性问题。Jacob Nielsen的10个界面设计启发式原则仍然适用，但经常被忽视。AI产品的设计需要兼顾早期使用者和主流用户，并解决AI带来的新挑战，例如创意过剩。一些AI工具，如AutoML，界面复杂；而ChatGPT虽然界面直观，但需要掌握提示词工程技巧才能获得理想结果。Canva和Adobe Firefly等工具则将AI功能与UI很好地整合，为用户提供设计建议，而不会增加UI的复杂性。Google的TextFX工具则通过引导用户完成流程来提升用户体验。总而言之，优秀的AI产品用户体验并非锦上添花，而是必不可少的。领先的AI公司需要加大对UX的投资，未来AI领域将会有大量的UX设计师职位空缺。未来的AI需要更加以人为本，并具备理解用户情绪和适应用户反馈的能力。 Patricia Reiners: 本节目还分析了几个具体的AI工具，例如Midjourney, ChatGPT, Canva, Adobe Firefly和TextFX，并比较了它们在用户体验方面的优劣。Midjourney存在诸多可用性问题，而ChatGPT则需要用户掌握一定的技巧才能获得理想的结果。Canva和Adobe Firefly则在用户体验方面做得更好，它们将AI功能与UI很好地整合，为用户提供设计建议，而不会增加UI的复杂性。TextFX则通过引导用户完成流程来提升用户体验，这为AI产品设计提供了很好的借鉴。

Deep Dive

Chapters
The episode begins by posing the central question of how to design effective user experiences for AI products, highlighting the importance of both using AI for productivity and designing AI products with great UX.

Shownotes Transcript

Welcome to another episode of "Future of UX," where we explore the intersection of design and technology. Today, we dive deep into the user experience of AI products. From the current state of usability in AI to the challenges and opportunities that lie ahead, this episode is a comprehensive guide for designers and tech enthusiasts alike.

📌 What You'll Learn:

- Current State of UX in AI: Understand the usability issues plaguing popular AI products like voice assistants and chatbots.

- Traditional Usability Principles: Revisit Nielsen’s 10 heuristics and see how they apply (or don't) to AI interfaces.

- Early vs. Late Adopters: Learn why designing for a mainstream audience is crucial for the success of AI products.

- New UX Challenges: Discover the unique problems AI introduces, such as "ideation abundance," and how to manage them.

- Case Studies: Get insights into the UX of popular AI tools like Google's AutoML, ChatGPT, Canva, Adobe Briefly, and TextFX.

- UX Investment in AI: Understand why companies need to prioritize UX in their AI development.

- Future Directions: Explore the endless possibilities of human-centric AI and the need for a strong UX foundation.

📚 Resources Mentioned:

🔑 Key Takeaways:

- Human-Centric Design: The future of AI must focus on bridging the gap between technological innovation and human needs.

- Usability is Key: Great UX in AI is not a luxury; it's a necessity for both user satisfaction and business success.

- Continuous Learning: As UX professionals, staying updated on the evolving landscape of AI is essential for effective design.

Don't miss this enlightening episode that promises to equip you with the knowledge and tools you need to navigate the UX challenges and opportunities in AI. Subscribe now to "Future of UX" and stay ahead of the curve!

📚 Resources Mentioned:

**✨ AI Toolkit for Designer: **⁠⁠Download the AI Toolkit⁠)

⁠⁠⁠⁠⁠** **AI for Designer⁠⁠⁠⁠) ⁠Course (Launching in January)

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🎨 ⁠⁠⁠⁠⁠Linkedin Patricia Reiners⁠⁠⁠⁠⁠)

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