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cover of episode 32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)

32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)

2023/9/8
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Angie discusses the complexities of conducting UX research within a company, highlighting the differences between customer-facing and employee-facing UX work, and the need to balance buy-in with participant protection.

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Research with employees might sound easy in theory: you work in the same company as the people you need to observe or interview, and you might not even need to pay them for input. However, there's a bit more to it than meets the eye. In this episode, we feature UX Master Certified Angie Li, and she discusses what has helped her organize and run successful research with internal team members.

Learn more about Angie Li)

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