cover of episode Think Faster, Talk Smarter and Excel at Spontaneous Conversation with Matt Abrahams

Think Faster, Talk Smarter and Excel at Spontaneous Conversation with Matt Abrahams

2023/10/25
logo of podcast All the Hacks with Chris Hutchins

All the Hacks with Chris Hutchins

AI Deep Dive AI Chapters Transcript
People
M
Matt Abrahams
Topics
Matt Abrahams: 本书的核心观点是,任何人都可以通过练习提升即兴沟通能力。作者提出了一个六步法,分为心态和信息传递两大部分。心态方面包括:管理焦虑(采用双管齐下的方法,即管理焦虑的症状和根源)、摆脱完美主义(专注于与听众建立联系而非追求完美)、将情境视为机遇(积极看待挑战)、认真倾听(关注说话人的核心观点)。信息传递方面包括:构建结构(例如,问题-解决方案-益处;是什么-所以怎样-然后怎样;致辞的WHAT结构)和集中注意力(设定清晰的目标,即人们需要知道什么、感受什么以及做什么)。 作者还分享了应对各种即兴沟通场景的技巧,例如:开始对话时关注环境细节;结束对话时使用“白旗法”;在多人对话中,如果有人话太多,可以使用总结和转折技巧来引导话题;如果不知道答案,可以坦诚地说“我不知道”,并说明后续跟进计划;在应对突发情况时,可以暂停、提问题或复述来争取时间;成为更好的倾听者,需要放慢速度、腾出空间和保持优雅。 此外,作者还讨论了幽默在沟通中的作用,以及如何利用结构来解放自己,并建议利用人工智能工具来辅助练习。 Chris Hutchins: 作为访谈者,Chris Hutchins 与 Matt Abrahams 就即兴沟通技巧进行了深入探讨,并分享了自己的经验和感受,例如在演讲前会感到焦虑,尤其担心自己无法完整地表达所有内容;在与陌生人交谈时,也会因为追求完美而感到压力。

Deep Dive

Chapters
Matt Abrahams discusses the challenges of spontaneous communication, including time pressure and the need for adaptability, and emphasizes the importance of managing anxiety and seeing these situations as opportunities.

Shownotes Transcript

#139: Stanford professor Matt Abrahams is an expert in spontaneous conversations and shares six steps to help polish your speaking skills. He covers tips and tricks to help you think faster, techniques for managing anxiety, ways to structure small talk to make it more engaging, and a formula for delivering an exceptional wedding toast.

Matt Abrahams) is a leading expert in communication with decades of experience as an educator, author, podcast host, and coach. As a Lecturer in Organizational Behavior at Stanford University’s Graduate School of Business, he teaches popular classes in strategic communication and effective virtual presenting. He hosts the award-winning podcast Think Fast, Talk Smart) and is also the author of two books: Think Faster, Talk Smarter) and Speaking Up Without Freaking Out).

Link to Full Show Notes: https://www.allthehacks.com/think-fast-talk-smarter)

Partner Deals

DeleteMe: 20% off removing your personal info from the web)

Fabric: Affordable term life insurance for you and your family)

Gelt: Skip the waitlist on personalized tax guidance to maximize your wealth)

Masterworks: VIP access to skip the waitlist)

Vuori: 20% off the most comfortable performance apparel I've ever worn)

For all the deals, discounts and promo codes from our partners, go to: allthehacks.com/deals)

Resources Mentioned

Matt Abrahams: Website) | Podcast) | LinkedIn)

Humour, Seriously: Why Humour Is A Superpower At Work And In Life)

Web Browser: Arc)

AI Powered Personal Communication Tools: LikeSo) | Poised)

Email for questions, hacks, deals, feedback: [email protected])

Full Show Notes

(02:13) Handling Spontaneous Conversations

(04:09) Overview: 6-step Process to Think Faster, Talk Smarter

(07:49) A 2-Pronged Approach to Manage Your Anxiety

(16:41) Changing the Way We Strive for Perfection

(18:33) Small Talk & Chit Chat

(21:30) Tactics to End Small Talk

(23:18) Types of Conversational Turns

(25:30) Practicing & Preparing to Be Spontaneous

(27:05) Reframing the Circumstances

(35:03) How to Become Better Listeners

(38:37) Creating Structure for Communication

(43:37) Toasts & Tributes

(45:36) Humor in Conversations

(47:08) Why Having Structure Will Set You Free

(49:30) Being Clear & Concise

(52:42) Using Generative AI for Communication

Connect with All the Hacks

All the Hacks: Newsletter) | Website) | Membership) | Email)

Chris Hutchins: Twitter) | Instagram) | Website) | LinkedIn)

Editor’s Note: The content on this page is accurate as of the posting date; however, some of our partner offers may have expired. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.