How URBAN COMPANY Became A Billion Dollar Home Service Business - Varun Khaitan | FO278 Raj Shamani
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Timestamps:

(00:00) - Introduction (03:30) - How Urban Company Started (08:43) - The Story Behind the Name UrbanClap (11:33) - How They Found Service Professionals (14:51) - Acquiring Customers (18:06) - The Journey of Funding (20:07) - Life After Getting Funded (22:06) - How They Hire Employees (23:36) - Acquiring and Training Service Professionals (28:01) - Earnings of Service Professionals (30:39) - How Urban Company Makes Money (32:44) - Low Points in Urban Company’s Journey (35:21) - Differences Between Successful and Unsuccessful Founders (36:31) - Problems Faced by Urban Company (39:30) - Process of Preventing Thefts (46:29) - Disadvantages of No Competition in Businesses (48:10) - Reason Behind Celebrities for Marketing (50:22) - Rating and Cancellation Parameters (56:21) - UrbanClap to Urban Company (58:13) - Demand in Tier 1 & 2 Cities (1:00:02) - Highest and Least Booked Services (1:03:21) - Most Demanding Season for Urban Company (1:06:54) - Threat to Every Large Appliance Company (1:09:27) - Next Billion-Dollar Opportunity (1:10:56) - Tackling the Mafias of the Organised Sector (1:13:19) - Thank You for Listening (1:14:38) - Outro

In today’s episode of Figuring Out, we have Varun Khaitan in conversation with Raj Shamani. He is the co-founder of Urban Company. Urban Company has changed the narrative of home salon services in India and continues to be the leader in their industry.

In this episode, we talked about the first business started by Varun and his co-founder, why they shut it down, how they got the idea of Urban Company, how they met their third co-founder, a mindset that helped them scale the business in the initial days, and how they hire the right people. We then talked about how they used to approach partners initially and how they onboard and train them. We also talked about the lowest point in their business, why they shut down half of their profitable business, and why they don’t have any major competitors.

Towards the end, we talked about why they have extremely high standards for their partners, why they changed their company name from Urban Clap to Urban Company, and from which city they get the most business. We ended by talking about why they launched products, business opportunities for new founders, and how they deal with unorganized sector challenges. To keep watching such insightful episodes, subscribe to our channel now.

Follow Varun Khaitan Here: Instagram: https://www.instagram.com/varunkhtn/) Twitter: https://twitter.com/varunkhaitan) LinkedI: https://in.linkedin.com/in/varunkhaitan) Facebook: https://www.facebook.com/vkhaitan/ )

To Know More, Follow Raj Shamani On ⤵︎

Instagram @RajShamani https://www.instagram.com/rajshamani/)

Twitter @RajShamani https://twitter.com/rajshamani)

Facebook @ShamaniRaj https://www.facebook.com/shamaniraj)

LinkedIn - Raj Shamani https://www.linkedin.com/in/rajshamani/)

#podcast #figuringout #rajshamani #varunkhaitan #urbancompany #urbanclap #service #hairstyle #haircut #spa #homecleaning