In today's episode, Peg Fitzpatrick chats with Erik Fisher on the topic of social media for small business. Peg is the co-author along with Guy Kawasaki of the book The Art of Social Media: Power Tips for Power Users. In this conversation we're diving into social media for small businesses, tackling the common misconceptions and challenges business owners face when entering into the digital world.
The significance of reaching the right people versus large follower counts
Tailoring content for specific audiences
Managing multiple roles and the necessity of delegating social media tasks
Training an internal team member, using resources like Meta's training for Instagram and Facebook
Creating brand guidelines and leveraging free educational resources
Allocating time for social media check-ins and engagement
Planning and scheduling content to ensure consistency
Using an editorial calendar for planning
Misconceptions about the role of social media in sales and customer service
The cost vs. benefit analysis of hiring a social media manager
Choosing platforms based on personal enjoyment
Creating a brand persona and identifying the ideal customer
Using brand personas to tailor content for specific customer groups
Importance of an editorial calendar for content organization
+Combining a basic landing page with an active social media presence
**Find more of Peg’s content) **
The Art of Social Media: Power Tips for Power Users)
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