cover of episode Vice President of Southwest Airlines Inflight Operations, with Sonya LaCore - CB45

Vice President of Southwest Airlines Inflight Operations, with Sonya LaCore - CB45

2017/4/4
logo of podcast The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

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Shownotes Transcript

Southwest Airlines has a wonderful approach elevating people inside the organization.  Starting with Colleen Barrett, President Emeritus,  who joined Southwest in 1978, who rose to that rank after previously working for several years as founder Herb Kelleher's executive assistant at his law firm.