cover of episode Problem Solving and Customer Experience Transformation in the Australian Postal System with CCO Christine Corbett

Problem Solving and Customer Experience Transformation in the Australian Postal System with CCO Christine Corbett

2018/1/12
logo of podcast The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

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Shownotes Transcript

How do you transform customer experience within the postal service - an industry that affects the whole nation? In this episode, Christine Corbett, a hybrid CCO of Australia Post, shares how she's using her background in operations and communications to unite the organization and reinvent the Australia Post customer and employee experience. Find more information and get the show notes at customerbliss.com/cb85