cover of episode Improving the Omni-Channel Experience by Humanizing Digital at Verizon Consumer

Improving the Omni-Channel Experience by Humanizing Digital at Verizon Consumer

2021/1/7
logo of podcast The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

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Shownotes Transcript

In our recent Linkedin Live) conversation, Aparna and I had an in-depth discussion about the holistic approach that she and the C-Suite have taken to better understand and meet the needs of the organization’s various stakeholders. You will really enjoy this conversation as Aparna shares how Verizon is working hard to evolve in a world where human and consumer behaviors constantly shift.