cover of episode Implement a Customer Experience Strategy at a Startup with VP of Customer Success, Adriana Zeman - CB77

Implement a Customer Experience Strategy at a Startup with VP of Customer Success, Adriana Zeman - CB77

2017/11/14
logo of podcast The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

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Shownotes Transcript

Are you thinking about how to implement a customer experience journey at your startup? In this episode, Adriana Zeman), VP of Customer Success at Zaius), shares her proven path for making customer experience a part of the business in a startup operation.  In our conversation, we cover her month-to-month plan to implement a customer success journey that goes beyond the initial onboarding phase. Get show notes and more information at customerbliss.com/cb77