cover of episode Developing a New CCO Organization For Dell - During Their Merger With EMC, with Karen Quintos - CB37

Developing a New CCO Organization For Dell - During Their Merger With EMC, with Karen Quintos - CB37

2017/2/7
logo of podcast The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

Frequently requested episodes will be transcribed first

Shownotes Transcript

Karen Quintos is the Executive Vice President and Chief Customer Officer at the newly formed (since late 2016) Dell Technologies; a merger of Dell and EMC.

We spoke about four key areas in our conversation that defined how Karen approached the role appointed by Michael Dell and how she’s faring in this first year within the role.