cover of episode Chief Customer Officer in Manufacturing & Distribution, With Anne Herman - CB47

Chief Customer Officer in Manufacturing & Distribution, With Anne Herman - CB47

2017/4/18
logo of podcast The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

Frequently requested episodes will be transcribed first

Shownotes Transcript

Anne Herman is the Chief Customer Officer for MSA - the Safety Company, the world’s largest manufacturer and distributor of safety equipment.  Anne began her career as an engineer, moving to global quality and operations.  In her role, Anne not only leads the customer experience transformation for MSA, but she also holds responsibility for running the Quality, delivery and support operations for MSA globally.