cover of episode Building the CX Platform at Cisco, With Rachael McBrearty - CB68

Building the CX Platform at Cisco, With Rachael McBrearty - CB68

2017/9/12
logo of podcast The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

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Shownotes Transcript

Rachael walks us through her path to provide Cisco with the foundational information that created insights around Cisco’s customer base, and how she is building capabilities inside the organization to value customers, show impact, and focus on their priorities. Her work is connecting directly to Cisco’s “The Network Intuitive”