cover of episode Blending Customer Success and Customer Experience, With Dayton Semerjian - CB31

Blending Customer Success and Customer Experience, With Dayton Semerjian - CB31

2016/12/13
logo of podcast The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

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Shownotes Transcript

Dayton Semerjian was a Chief Marketing Officer 4 times. Then he decided to put his career to be on a path to become an eventual CEO.  Taking on operational roles deliberately to lead toward his goal, he ran a $600 million P&L and then a $2.5 billion P&L for CA technologies.  Then took on his current role; General Manager, Global Customer Success and Support at CA Technologies.