This is an interview episode for Ron Ananian, The Car Doctor. Ron's guest, once again, is Tim McDonnell of Mitchell Information Systems. They have a rolling conversation about how service information has grown and companies like Mitchell have developed ways to continue to bring the information to market year after year. Diagnostic procedures have changed too, due to vehicle complexities and Ron shares his thoughts with Tim on how procedure has changed with the vehicles as well. Providing something for everyone they also talk about how a consumer is better served by a shop that has information to make a more complete and accurate repair.
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