Ron starts the hour talking about the commissions dealer service writers make and how it affects the services you are persuaded to buy : takes a call on a 2008 Audi A3 looking for a scan tool : talks to Sandy of Tire Warehouse, Spring Valley, regarding New York laws regarding returning used parts to the customer when requested : takes a call on a 2011 Kia and getting its brakes inspected for salt : talks to a gentleman who attended the Deadman's Curve car show on September 5 : takes a call on a 2006 Ford Explorer with vibration after getting new tires : and takes a call looking for advice on a Lexus where the caller doesn't trust the dealer.
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