cover of episode Improving the Customer Service Experience in Government with Martha Dorris

Improving the Customer Service Experience in Government with Martha Dorris

2022/5/23
logo of podcast Management Matters Podcast

Management Matters Podcast

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Shownotes Transcript

On this episode, we welcome Martha Dorris), Founder of Dorris Consulting International, expert on Government Customer Experience, and Academy Fellow to discuss best practices in government service delivery, how individual agencies can improve their customer experience, and how some agile methods can help bring an organization closer to meeting the customer's needs.Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US