cover of episode What is Wrong with your Digital Engagement Strategy?

What is Wrong with your Digital Engagement Strategy?

2022/9/5
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UC Today

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Shownotes Transcript

UC Today’s David Dungay hosts Marlene Melby, Director, Global Customer Success, SyniverseRobin Gareiss, CEO, Metrigy.

In this session we discuss the following:

  • What kinds of challenges can digital channels help customers overcome?
  • **How is Syniverse leveraging CPaaS to make some of this happen? **
  • Voice vs non-voice channels