Visibility and Control are Key for Mastering Service Management
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UC Today host David Dungay is joined by **Mark Bunnell, COO, **Nuwave).

Following on from our Service Management theme this May we speak to Mark about the success factors in the Service Management space, including:

• The current Service Management landscape
• The role of AI and ML in Service Management
• Selecting vendors in the Service Management space

For more information, visit Nuwave).