UC Today's David Dungay speaks to Benny Matityahu, VP, UC & Collaboration, AudioCodes and Gidi Adlersberg, Voca CIC Business Line Manager, AudioCodes.
In this session, we discuss the following:
- Why are customers purchasing UCaaS and CCaaS together as part of a consolidated platform?
- What are the big challenges around trying to buy UCaaS and CCaaS together?
- What are the new opportunities and use cases for customers looking to bring UCaaS and CCaaS together in the Teams environment?