In this interview Dominic Black, Head of Research at Cavell Group provides an introduction to their latest Enterprise research of 1800 businesses across Europe and North America. Discussion points include:- How the workplace is changing- What technologies are enterprises looking to invest in- How are companies currently communicating- How are customers interacting with enterprisesYou can connect with Dom and the rest of the team at Cavell's annual Cloud Comms Summit or on LinkedIn and Twitter or by visiting: https://www.cavellgroup.com/https://www.cloudcommssummit.com/https://www.linkedin.com/in/dom-black/Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech NewsRemember, don’t miss out on the UC Summit 2020 – our pioneering new solution for virtual learning – launched on the 20th of January. We look forward to seeing you there! ucsummit.comThanks for watching/listening, if you'd like more like this don't forget to subscribe.Follow our Youtube channel to get all the latest video roundups, and join in the conversation on our Twitter, Linkedin and Facebook pages.For more Unified Communications News visit uctoday.com #ucoms #ucaas #cpaas #vcaas #collaboration #cx #ccaas