Anthropic Unicorn News - September 25, 2024
UJET secures a $76 million investment to enhance customer service technology with GenAI, focusing on rich media training. Meanwhile, Anthropic raises a staggering $4 billion, aiming to develop AI that facilitates more natural, human-like interactions in customer service.
Sources
https://www.forbes.com/sites/blakemorgan/2024/09/24/follow-the-money-5-investments-in-ai--customer-service-technology/)
https://www.forbes.com/councils/forbestechcouncil/2024/09/25/beyond-the-cloud-ai-opens-the-door-for-the-next-wave-of-b2b-applications/)
Outline
(00:00:00) Introduction
(00:00:32) AI's Impact on Customer Service and B2B Applications Explored
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