On this episode of DTC POD, hosts Blaine Bolus and Ramon Berrios bring on guest Adam Robinson to discuss a range of topics, including email marketing tactics, legal and ethical concerns around pixel retargeting, and the growth of Robinson's company Retention. Robinson shares how his company has developed a free product for server-side tracking and is beta-testing a disruptive B2B product. He also discusses the importance of a founder-led mentality and the frustration of successful, but stagnant businesses.
We cover
Email marketing and privacy laws
Growth strategies and competition
Founder-led mentality and risk-taking
Sales and building a team
Compliance landscape and data privacy risks
Timestamps[00:01:36] From finance to identity tech, scaling up.
[00:08:11] US laws allow for non opt-in emails.
[00:13:12] Affiliate program creates huge influx of revenue.
[00:15:38] Privacy risks mean less competition for entrepreneurs.
[00:19:20] Brands worry about legal and reputation concerns.
[00:22:29] Bigger brands doing it legally, no debate.
[00:25:48] Spamming strategy: target positive engagers and complaints.
[00:30:17] Shopify focus, server-side tracking, B2B data product.
[00:36:06] Company owner seeks expert to boost sales.
[00:39:21] Mentor to help scale company.
[00:45:13] Big businesses bring better rewards and people.
[00:48:49] People issues are biggest problem, messy.
[00:51:43] Founder-led mentality leads to success.
[00:56:48] LinkedIn retention focus, docuseries about Adam.Shownotes powered by Castmagic)
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Past guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.
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Adam Robinson)** - Founder & CEO of Retention.com)Ramon Berrios) - CEO of Trend.io)Blaine Bolus) - Co-Founder of **Seated)