2.10 Systems and Processes: The Hidden Blockers to Strategic Leadership
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In this episode, Gemma and Fi dive into a critical yet often overlooked aspect of strategic leadership: the systems and processes that support or hinder our ability to think and act strategically.

They explore how everyday interactions like meetings, communication channels, and daily routines can either facilitate or obstruct strategic goals.

A key concept discussed is the RACI model, which helps define roles in a project or meeting by identifying who is Responsible, Accountable, Consulted, and Informed. This simple framework ensures that everyone knows their role, reducing confusion and enhancing efficiency. The hosts also differentiate between operational (dance floor) and strategic (balcony) activities, suggesting that meetings and processes should be tailored accordingly.

They emphasise the importance of clear preparation and purpose in meetings to avoid inefficiency and frustration.

The episode concludes with a call to action: assess and realign your systems and processes to better support your strategic objectives, ensuring that you are engaging the right people in the right conversations at the right time.

Key Points Discussed:

• Differentiating between operational (dance floor) and strategic (balcony) activities.
• The importance of clear purpose and preparation for meetings.
• The RACI model: defining roles as Responsible, Accountable, Consulted, and Informed.
• Using systems and processes to enhance or hinder strategic leadership.
• Practical tips for auditing and realigning meetings and communication channels.

Key Timestamps:

[06:10] - Fi’s insights on meetings and the common frustration of ineffective calendar management.

[09:05] - Gemma shares lessons from a team coaching session, emphasising the balance between purpose and execution.

[10:42] - Discussion about the balcony and dance floor analogy for strategic and operational activities.

[20:23] - Fi discusses the importance of intentional meeting setup and preparation.

[22:08] - Explanation of the RACI model and its role in effective decision-making.

[24:13] - Renaming meetings and channels to align with strategic or operational focus.

[27:16] - Aligning systems with strategic objectives and avoiding the pull back into tactical tasks.

**Key Takeaway: **

Aligning your systems and processes with strategic objectives is essential for effective leadership. Regularly auditing your meetings, communication channels, and routines can help ensure that they support, rather than hinder, your strategic focus. The balance between operational and strategic activities must be carefully managed, with the right people involved in the right discussions at the right time.

Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.

If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.

Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader.