Brad talks about people's behavior during travel, particularly in airports and on airlines, often brings out the worst in them. Many videos circulating on social media show passengers being rude and disrespectful to airline employees, despite the employees' attempts to remain calm and helpful. This behavior is unnecessary and reflects poorly on the individuals involved. It is important to treat others with kindness and respect, even in stressful situations. Being polite and understanding can go a long way in resolving issues and receiving assistance. It is also important to remember that how we handle ourselves in difficult times reveals our true character.
