- Topic Overview: Part 2 of the impact of technology on small businesses, focusing on how specific groups—women-owned, minority-owned, and veteran-owned businesses—are using technology to grow and overcome challenges.
- Women-Owned Businesses: 97% are using tech platforms, slightly above average, with 85% optimistic about tech’s role in future growth. Key challenges include navigating complex state-level regulations.
- Minority-Owned Businesses: Also at 97% tech adoption, with 83% planning to increase tech use. They see tech as a driver of growth but face similar regulatory obstacles.
- Veteran-Owned Businesses: High optimism for tech, with 80% believing it will fuel growth and 63% expecting a positive impact on profits. Their backgrounds may make them more adaptable and tech-ready.
- Technology as a Lifeline: In a challenging economic environment, technology helps small businesses tackle inflation, streamline operations, and adapt to changing market demands.
- AI as a Game Changer: AI is leveling the playing field, empowering small businesses to compete with larger companies through automation, personalized customer experiences, and predictive insights.
An insightful episode illustrating how technology is not only enhancing growth for diverse small business groups but also addressing broader economic challenges.
Link to the Report: Empowering Small Business: The Impact of Technology on U.S. Small Business)
