Internal Customers vs. External Customers
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 We talk about customers of design information. It takes many people to realize a product design into something that can be sold and used. Those people need design information to ensure that they're performing their tasks to produce a high-quality product, and to be able to use our product appropriately. We review who our customers are and what type of information they need from design engineers.  Visit the blog) for additional graphics, transcripts, and videos.

Give us a Rating & Review)NEW COURSEFMEA in Practice: from Plan to Risk-Based Decision Making is enrolling students now. Visit the course page for more information and to sign up today! Click Here) FREE RESOURCESQuality during Design engineering and new product development is actionable. It's also a mindset. Subscribe for consistency, inspiration, and ideas at www.qualityduringdesign.com).**About me**Dianna Deeney helps product designers work with their cross-functional team to reduce concept design time and increase product success, using quality and reliability methods. She consults with businesses to incorporate quality within their product development processes. She also coaches individuals in using Quality during Design for their projects.She founded *Quality during Design *through her company Deeney Enterprises, LLC. Her vision is a world of products that are easy to use, dependable, and safe – possible by using *Quality during Design *engineering and product development.