86: The Importance of Paying Customers in Product Feedback
51:36 Share

Ben had another good week. He signed up 25 new trials and about five conversions for Tuple. Are you one of the 500 chosen by Derrick to get access to Level? Be sure to check your Inbox on Monday for an email from him to find out.

Also, Ben and Derrick welcome Adam Wathan as a co-host for this episode. Adam’s working on getting release 1.0 of Tailwind out the door with awesome documentation.

Today’s Topics Include:

• Happiness vs. Harassment: Tuple’s paid trial process

• Will people pay for Level? Get free feedback first or make them pay upfront?

• Demo Option: Click around, view dummy posts to get sense of how Level works

• Refactoring UI: Could it be a perennial seller?

• How much should you share about your startup in your tweets?

• Focus on being best option; don’t brag about your success

• Trying to sell a theme via Tailwind; adding vs. creating new products

• Holy Grail of Software Business: Rob Walling’s stairstep approach to recurring revenue

• Growth rate required to stay alive? Keep product relevant to what market wants

• SaaS is definitely not all roses!

• Super Fast Email Services/Features: Snippets, Superhuman, Help Scout, and Shortcuts

Links and resources:

Adam Wathan on Twitter)

Refactoring UI by Adam Wathan and Steve Schoger)

Steve Schoger)

Stripe)

Jason Cohen - Designing the Ideal Bootstrapped Business)

Perennial Seller: The Art of Making and Marketing Work that Lasts)

MicroConf)

Tailwind CSS)

Bootstrap)

Justin Jackson Playing with Tailwind CSS)

Justin Jackson’s MegaMaker Club)

Patreon)

Rob Walling’s Stairstep Approach to Bootstrapping)

Upcase by Thoughtbot)

Paul Jarvis)

Heroku Dynos)

Ruby on Rails)

Elixir)

Superhuman)

Help Scout)

Art of Product on Twitter)

Derrick Reimer) Website

Derrick Reimer on Twitter)

Ben Orenstein) Website

Ben Orenstein on Twitter)

Level)

Tuple)