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Brian Creager:作为曾经的八位数亚马逊卖家,我分享了导致我损失数百万美元,销售额归零的经历。这源于疫情期间产品质量问题(纸袋粘连),以及过度依赖亚马逊贷款导致的财务风险。我犯了几个关键错误:忽视产品质量控制,导致大规模退货和销售额暴跌;过度依赖亚马逊贷款,导致财务风险累积,最终申请破产。此外,我缺乏对市场变化的及时反应,未能及时调整策略,应对竞争和市场趋势。 从这次经历中,我吸取了宝贵的教训:重视产品质量控制,建立完善的供应链管理体系;谨慎使用亚马逊贷款,避免过度负债;密切关注市场变化,及时调整销售策略;快速应对产品问题,避免损失扩大;建立人脉关系,寻求帮助和支持。 Bradley Sutton:本期节目邀请了Brian Creager,一位曾经年收入过八位数的亚马逊卖家,分享了他从成功到失败的经历,以及他从中汲取的经验教训。Brian的经历为亚马逊卖家提供了宝贵的参考,提醒卖家们关注产品质量、财务风险和市场变化,并强调了建立人脉关系的重要性。

Deep Dive

Key Insights

Why did Brian Creager decide to transition from electrical engineering to international sales?

He realized that there were few engineers running companies and wanted to eventually run a company himself, so he made the transition to international sales to gain business experience.

What pivotal moment led Brian to start his own seven-figure Amazon business?

After being told to shut down two businesses he had spent 12 years growing and having to fire three people over the phone, Brian vowed to build his next seven-figure business for himself.

What was Brian's first successful Amazon product launch?

His first successful launch was in the men's hair care category, specifically a line of shampoo, conditioner, and styling products under the brand Elfin Beauty.

How much revenue did Brian's men's hair care brand generate at its peak?

The men's hair care brand peaked at $1.6 million in revenue.

Why was Brian banned from selling a medical device on Amazon?

The ASIN for the medical device, a baby heartbeat monitor, was shut down as a medical device, even though other sellers were offering similar products. Brian fought the ban for a year and a half before giving up.

What were the key factors that led to Brian's Amazon sales dropping to zero?

The primary factors were pandemic-related production issues with paper bags, leading to customer complaints and a loss of sales rank, combined with over-leveraging through Amazon lending and other debts.

How did the production issues with paper bags impact Brian's business?

The production line for paper bags had too much glue applied due to pandemic restrictions, causing the bags to stick together. This led to customer complaints, a stop sale, and a significant loss of sales rank, ultimately crippling the business.

What lessons did Brian learn from his business collapse?

He learned the importance of knowing your numbers, having the right people and systems in place, and avoiding over-leveraging through debt. He also emphasized the need to fail quickly when issues arise.

How has the Amazon marketplace evolved since Brian started selling?

The marketplace has become more competitive, with a greater need for unique products and stronger moats to protect against copycats. Additionally, advertising costs have increased, and AI is playing a larger role in product discovery.

What role does Brian see AI playing in the future of Amazon product discovery?

AI could revolutionize product discovery by helping consumers identify products they didn't know they needed, similar to how Google search works. However, traditional search methods may still dominate for known products.

Chapters
Brian Creager, a former eight-figure Amazon seller, shares his entrepreneurial journey. Starting in electrical engineering, he transitioned to international sales and eventually built a successful seven-figure business in men's hair care. He discusses the challenges and rewards of this path, including his initial success and later setbacks.
  • Transitioned from electrical engineering to international sales and then e-commerce
  • Launched a successful men's hair care brand, achieving $1.6 million in revenue and 42% gross margin
  • Early success involved shipping products from the garage and later graduating to a larger warehouse

Shownotes Transcript

In this episode, a former 8-figure Amazon seller shares how he lost millions and saw sales drop to zero. Learn key mistakes to avoid and protect your Amazon FBA business from disaster.

 

Join us for an insightful conversation as we welcome Brian Creager, a former eight-figure Amazon seller, who shares his rollercoaster journey through the world of Amazon FBA. Starting with a background in electrical engineering and transitioning into international sales, Brian eventually found his niche in the e-commerce space. Discover how a pivotal moment in his corporate career led him to build a successful seven-figure business in men's hair care. He opens up about the highs and lows of launching a brand in a competitive market, the remarkable margins he achieved, and the unexpected challenges he faced, such as being banned from selling a medical device on Amazon. Brian’s story offers valuable lessons for aspiring and seasoned Amazon sellers alike.

Listen in as we explore the significance of building relationships through networking events and the lasting impact of face-to-face interactions. Bradley and Brian share their own experiences with the Zonblast community and the early days of private-label selling. They discuss the importance of real-time monitoring of key performance indicators (KPIs), especially given the tighter margins and increased advertising costs today. Through anecdotes and personal experiences, we highlight the challenges faced during the pandemic, including product quality issues and tariffs, which led to significant changes in operations.

We also tackle the evolving landscape of selling on Amazon, emphasizing the need for unique products to maintain a competitive edge in the face of copycats. Strategies like failing quickly and strengthening supplier relationships are discussed as key tactics for handling product issues. As the Amazon marketplace evolves with new fees and AI integration, we touch on the growing importance of influencer marketing and niche product creation. Contemplate the future of product discovery and how AI might change consumer habits while considering how sellers can adapt to these shifts. This episode is packed with insights and strategies for navigating the ever-changing e-commerce landscape.

In episode 605 of the Serious Sellers Podcast, Bradley and Brian discuss:

00:00 - 8-Figure Amazon Seller's Journey and Lessons

03:29 - Men's Hair Care Launch Success

13:02 - Struggles and Lessons From Selling on Amazon

19:04 - Challenges in Paper Bag Production

22:44 - Losses, Inventory, and Chapter Seven

27:03 - Adapting to Changes in Amazon

30:02 - AI Impact on Product Discovery

33:47 - How To Reach Out To Brian Creager

36:12 - Competitor Analysis with Market Tracker 360

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