He realized that there were few engineers running companies and wanted to eventually run a company himself, so he made the transition to international sales to gain business experience.
After being told to shut down two businesses he had spent 12 years growing and having to fire three people over the phone, Brian vowed to build his next seven-figure business for himself.
His first successful launch was in the men's hair care category, specifically a line of shampoo, conditioner, and styling products under the brand Elfin Beauty.
The men's hair care brand peaked at $1.6 million in revenue.
The ASIN for the medical device, a baby heartbeat monitor, was shut down as a medical device, even though other sellers were offering similar products. Brian fought the ban for a year and a half before giving up.
The primary factors were pandemic-related production issues with paper bags, leading to customer complaints and a loss of sales rank, combined with over-leveraging through Amazon lending and other debts.
The production line for paper bags had too much glue applied due to pandemic restrictions, causing the bags to stick together. This led to customer complaints, a stop sale, and a significant loss of sales rank, ultimately crippling the business.
He learned the importance of knowing your numbers, having the right people and systems in place, and avoiding over-leveraging through debt. He also emphasized the need to fail quickly when issues arise.
The marketplace has become more competitive, with a greater need for unique products and stronger moats to protect against copycats. Additionally, advertising costs have increased, and AI is playing a larger role in product discovery.
AI could revolutionize product discovery by helping consumers identify products they didn't know they needed, similar to how Google search works. However, traditional search methods may still dominate for known products.
In this episode, a former 8-figure Amazon seller shares how he lost millions and saw sales drop to zero. Learn key mistakes to avoid and protect your Amazon FBA business from disaster.
Join us for an insightful conversation as we welcome Brian Creager, a former eight-figure Amazon seller, who shares his rollercoaster journey through the world of Amazon FBA. Starting with a background in electrical engineering and transitioning into international sales, Brian eventually found his niche in the e-commerce space. Discover how a pivotal moment in his corporate career led him to build a successful seven-figure business in men's hair care. He opens up about the highs and lows of launching a brand in a competitive market, the remarkable margins he achieved, and the unexpected challenges he faced, such as being banned from selling a medical device on Amazon. Brian’s story offers valuable lessons for aspiring and seasoned Amazon sellers alike.
Listen in as we explore the significance of building relationships through networking events and the lasting impact of face-to-face interactions. Bradley and Brian share their own experiences with the Zonblast community and the early days of private-label selling. They discuss the importance of real-time monitoring of key performance indicators (KPIs), especially given the tighter margins and increased advertising costs today. Through anecdotes and personal experiences, we highlight the challenges faced during the pandemic, including product quality issues and tariffs, which led to significant changes in operations.
We also tackle the evolving landscape of selling on Amazon, emphasizing the need for unique products to maintain a competitive edge in the face of copycats. Strategies like failing quickly and strengthening supplier relationships are discussed as key tactics for handling product issues. As the Amazon marketplace evolves with new fees and AI integration, we touch on the growing importance of influencer marketing and niche product creation. Contemplate the future of product discovery and how AI might change consumer habits while considering how sellers can adapt to these shifts. This episode is packed with insights and strategies for navigating the ever-changing e-commerce landscape.
In episode 605 of the Serious Sellers Podcast, Bradley and Brian discuss:
00:00 - 8-Figure Amazon Seller's Journey and Lessons
03:29 - Men's Hair Care Launch Success
13:02 - Struggles and Lessons From Selling on Amazon
19:04 - Challenges in Paper Bag Production
22:44 - Losses, Inventory, and Chapter Seven
27:03 - Adapting to Changes in Amazon
30:02 - AI Impact on Product Discovery
33:47 - How To Reach Out To Brian Creager
36:12 - Competitor Analysis with Market Tracker 360
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