In the midst of the COVD-19 pandemic of 2020, Etsy put out a call sellers to help alleviate the shortage of face masks because they forecasted that the supply wouldn't meet the demand. Susan Kistler runs the Etsy shop Rocky Loves Lulu and she responded to that call. What happened is both amazing and inspiring. She shares her Etsy story in our convo. Resources and links mentioned are available at Connect with on Instagram