When it comes to seeking out authors to consider for the show, one of the first things I look at to gauge my own interest is their book’s title. So, when I was introduced to the book being featured on today’s episode, needless to say, it immediately got my attention. It’s called Nincompoopery: Why Your Customers […]
The post 280: Why Your Customers Hate You and How to Fix It) first appeared on Read to Lead Podcast).
