S06 E02 Learning Pathway Stage 1: Where to Start with Team Based Care
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In this episode, Morgan and Sarah introduce the first stage of the Team Based Care Learning Pathway and focus on the importance of getting to know your patients. Morgan and Sarah explore two ideas related to getting to know patients,

• Utilizing EMR data for demographic insights and chronic condition trends and
• Conducting patient surveys to uncover needs.

Special thanks to Amie Hough, a Leader in Health System Improvement for Primary and Community Care with Health Quality BC, and one of the creators of the learning pathway, who we will be hearing from throughout the season.

Links and Resources

For more information on the Team Based Care Learning Pathway check out https://teambasedcarebc.ca/team-based-care-pathway/)

Here are a few of the highlighted patient experience survey tools from a recent review by the ISU:

• Patient-Perceptions of Team Effectiveness (PTE) questionnaire (43 item survey- Canadian)
• Kilpatrick K, Tchouaket É, Paquette L, Guillemette C, Jabbour M, Desmeules F, Landry V, Fernandez N. Measuring patient and family perceptions of team processes and outcomes in healthcare teams: questionnaire development and psychometric evaluation). BMC Health Serv Res. 2019 Jan 6;19(1):9. doi: 10.1186/s12913-018-3808-0. PMID: 30612571; PMCID: PMC6322340.
• (Demonstrates strong reliability and validity in assessing healthcare team functioning, covers critical dimensions of integrated care such as role clarity, boundary work, perceptions of team effectiveness, and outcome of care. It is easy to administer and aligns well with the primary care context)
• **Patient Reported Indicators Survey (PaRIS)) (121 item survey that can be broken up into sections- International)**
• Slawomirski, L., van den Berg, M., & Karmakar-Hore, S. (2018). Patient-Reported indicator survey (Paris): aligning practice and policy for better health outcomes.) World Medical Journal, 64(3), 8-14.
• The Innovation Support Unit is currently working on a comprehensive review of patient surveys to recommend a survey for use as part of the TBC evaluation. Watch this space for updates!

Through the TeamUp network we are working to advance supports for team based primary care. Please reach out to [email protected]) if you would like to learn more!

https://teambasedcarebc.ca/team-based-care-pathway/where-to-start-with-team-based-care/)