cover of episode Delivering Wow! The importance of providing outstanding Customer Experience

Delivering Wow! The importance of providing outstanding Customer Experience

2021/6/1
logo of podcast The Angry Designer - Graphic Design, Branding, Marketing, & Creative Business Operations to Get Paid What Your Worth and Avoid Burnout

The Angry Designer - Graphic Design, Branding, Marketing, & Creative Business Operations to Get Paid What Your Worth and Avoid Burnout
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Shownotes Transcript

Have you ever had a really bad Customer Experience with a brand & didn't tell a single person? A really bad Customer Experience spreads faster with more open ears than good ones, which is why CX is at the core of a brand!Join the Angry Designers in their 30th episode as they tackle the topic and importance of Customer Experience. Over the course of the podcast, the bearded gents:

  • what is CX
  • what is a customer for life
  • discuss the Zappos story
  • break down the 3 key parts of a customers journey
  • offer 4 tips to take back control

You will leave this podcast with a reinvigorated sense of what a good Customer Experience can provide

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