Chapters
When team meetings lack decision-making, ask clarifying questions with a curious, helpful tone, rather than criticism. Focus on the ultimate objective, the best path to achieve it, and who's responsible for what by when. This fosters accountability and closes the gap between intentions and actions.
- No decision is a decision.
- Indecision is the enemy of progress.
- Insecure leaders get defensive when problems are pointed out directly.
- Frame questions with innocent curiosity to avoid defensiveness.
- Clarify the ultimate objective, the best way to accomplish it, and delegate tasks with deadlines.
- Accountability closes the gap between intentions and actions.
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