cover of episode Nationwide: Karla Sasser, CPA - Episode 4 of 5 - Analyzing Critical Data and Key Performance Indicators (KPIs)

Nationwide: Karla Sasser, CPA - Episode 4 of 5 - Analyzing Critical Data and Key Performance Indicators (KPIs)

2021/4/19
logo of podcast 321 Sales Gods for White-Collar Small Business Owners

321 Sales Gods for White-Collar Small Business Owners

Shownotes Transcript

Karla defines KPI's as measurements of observed company performance  vs expected company performance. KPI's have broad industry usage from customer service to staffing to sales.

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