Finding a Common Language for Incidents with John Allspaw
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About John

John Allspaw has worked in software systems engineering and operations for over twenty years in many different environments. John’s publications include the books The Art of Capacity Planning (2009) and Web Operations (2010) as well as the forward to “The DevOps Handbook.”  His 2009 Velocity talk with Paul Hammond, “10+ Deploys Per Day: Dev and Ops Cooperation” helped start the DevOps movement.

John served as CTO at Etsy, and holds an MSc in Human Factors and Systems Safety from Lund University

Links:

• The Art of Capacity Planning: https://www.amazon.com/Art-Capacity-Planning-Scaling-Resources/dp/1491939206/)
• Web Operations: https://www.amazon.com/Web-Operations-Keeping-Data-Time/dp/1449377440/)
• The DevOps Handbook: https://www.amazon.com/DevOps-Handbook-World-Class-Reliability-Organizations/dp/1942788002/)
• Adaptive Capacity Labs: https://www.adaptivecapacitylabs.com)
• John Allspaw Twitter: https://twitter.com/allspaw)
• Richard Cook Twitter: https://twitter.com/ri_cook)
• Dave Woods Twitter: https://twitter.com/ddwoods2)