cover of episode You Might Also Like: Math & Magic: Stories from the Frontiers of Marketing with Bob Pittman

You Might Also Like: Math & Magic: Stories from the Frontiers of Marketing with Bob Pittman

2024/7/15
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Bob Pittman and the co-founders of MTV reminisce about the channel's early days and how they aimed to make TV fit the music form, focusing on attitude and audience engagement.

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Hi, everyone. It's me, Katie Couric. You know, lately, I've been overwhelmed by the whole wellness industry. So much information out there about flaxseed, pelvic floor, serums, and anti-aging. So I launched a newsletter. It's called Body and Soul to share expert-approved advice for your physical and mental health. And guess what? It's free. Just sign up at katiecouric.com slash bodyandsoul.com.

That's K-A-T-I-E-C-O-U-R-I-C dot com slash body and soul. I promise it will make you happier and healthier. I'm Jacob Goldstein. I used to host Planet Money. Now I'm starting a new show. It's called What's Your Problem? Every week on What's Your Problem, entrepreneurs and engineers describe the future they're going to build once they solve a few problems.

I'm talking to people trying to figure out how to do things that no one on the planet knows how to do, from creating a drone delivery business to building a car that can truly drive itself. Listen to What's Your Problem on the iHeartRadio app or wherever you get your podcasts. Hey, it's Jake Halpern. We have a new limited series on my podcast, Deep Cover, out now, all about George Santos. It's like, you know, Mr. Ripley meets Catch Me If You Can. I mean, the guy hoodwinked everyone.

How did George Santos convince everyone that he was someone else? And how deep do his lies go? Listen to Deep Cover George Santos on the iHeartRadio app, Apple Podcasts, or wherever you listen to podcasts.

Hey, fam, I'm Simone Boyce. And I'm Danielle Robay. And we're the hosts of The Bright Side, the podcast from Hello Sunshine that's guaranteed to light up your day. Check out our recent episode with comedians, writers, and partners in life, Tig Notaro and Stephanie Allen. In Hollywood, you work towards something, you write something, you pitch something, you meet about something, and the majority of things don't happen. And we're like, okay, on to the next. ♪

Listen to The Bright Side from Hello Sunshine on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts. You're listening to Math & Magic, a production of iHeartRadio.

You actually were the guy who inspired us to do animated logos. Do you remember this? I said, "Well, what are we going to do in between the videos and the VJs? Are we going to do jingles?" And you went, "Oh no, we can't do jingles." And I said, "What do we do?" You said, "How about this? Imagine it's a picture of a cow." I said, "Yeah."

He said, and all of a sudden an ax comes down and cuts the cow's head off and it falls to the ground and you see the veins coming out and the blood spurting out and the cow vomits and in the vomit is the logo. I went, oh my God, I can do anything I want. Hi, I'm Bob Tippman and welcome to Math & Magic, stories from the frontiers of marketing. And we're doing something special on today's episode. One of the pivotal moments of my life was leading the team that created MTV.

I've had the good fortune of having all the co-founders of MTV on this podcast with me. And in each of the interviews, whether it was chatting with Judy McGrath or Fred Seibert, John Sykes or Jarl Moan, and of course, Tom Preston, we've always spent a little time talking about MTV. So what we wanted to do for you today was pull together those stories.

For the first time ever, tell the story of the beginning of MTV through the eyes of people who were actually in the room when it happened. Because all of us who are really in the room often laugh about how far off other people's accounts can be. So let me set the stage. It's the beginning of the 80s. Cable TV was still a crazy idea. Most business executives in most of America didn't understand it or believe in how TV was about to change. And here comes this pack of 20-year-olds with an attitude.

None of us had ever done the jobs before. All we knew is we had grown up with rock and roll and we'd grown up with TV, and the two had never successfully come together. We thought it had always failed because TV people always wanted to try to make music fit the TV form, a story. We intended to make TV fit the music form, mood and emotion. MTV was going to be about attitude and something people wanted to join. We were on a mission.

So when iHeart's own John Sykes, at the time a 24-year-old record executive at CBS Records in Chicago, heard what we were up to, well, he wanted in. So let's talk about MTV. It's 1980. The word gets out that we're working on this new music channel. How do you hear about it? What does it mean to you? And how on earth did you really get connected to us to get on that original team? I grew up with three things in my life.

Radio, television, and music. That's all I cared about. When I wasn't listening to radio station, I was watching TV or listening to music. Those things to me shaped our culture. So I'm at school, cable TV is just starting up.

And I saw the cable channels were empty. The music was all over the radio. It wasn't on television. So we used to go and shoot the concerts at Syracuse. And we'd tape them and send them to new channels. And we'd play the concerts. And people were like, oh my God, I can see the band. And all I wanted to do at that point was put music on television. When I graduated, I went to CBS. I said, let's put music on. Let's run concerts. These three martini lunch guys in New York looked at me like it was crazy. I got a job in the record business promoting radio stations.

I wanted to run the radio station. I didn't want to promote them on the radio, but that's the job I had. So then I heard from my friend, Steve Casey, who's at WLS in Chicago, that his great friend, Bob Pittman, was in New York and he was going to start a video channel. And I lost my mind. It still gives me goosebumps. I was like, this is what I was made to do. This is what I wanted to do. To me, it was like music belonged on television. So I started calling you.

And I called you and I called you and I called you. And thanks to your assistant, Ann Plunkett, who I was annoying so much, she said, all right, Bob, will you please talk to this guy? And we met that day. With a borrowed sport jacket. Because I didn't own it. But you and I connected that moment because we had the same vision. Music and television were the two biggest forces in pop culture. And they're about to be united. You look back on any successful product and it seems easy.

You were there when we didn't even have approval from the board to do it. We just had some money to develop it. So give us a little color for people who think things are easy and they always go exactly the way you plan what that early development was like. It is funny. People like, Oh my God,

You were on the team that started MTV. That must have been a magical and great ago. I don't know. I was working too hard. We were so in the trenches all the time. It only looks glamorous today looking back, but when you're in it, it's a slugfest. There was this idea, but to make it happen, we had no money and we all quit jobs. You were at NBC. I was at CBS. I was the promotion man of the year in Chicago. And I just said, I'm quitting people like us.

we weren't going to fail. I never thought we were going to fail. I got scared when you'd come in and say, you know, they're going to cut the budgets. We've got a few more months. We've got to make our numbers. That just made me say, well, we're going to have to work hard to make our numbers. I do still remember one conversation we have where, uh,

I said, okay, we're going to the board and we're going to pitch this for approval. And you go, what? We don't have approval? I quit my job. We don't have approval? No, no, John, this was development. All the blood ran out of your face at that moment. I do remember I had to look up because there was no internet. I had to go in the dictionary and look up the real definition of development. I just thought we're developing something. Development means it's not going to happen yet. But you know something? I was like, who cares? If it doesn't work, I'll go sleep on my sister's couch and get another job. We were young.

John Sykes was so hungry, he pounded on our door to let him in. He believed in music television from the start. But my good pal Fred Seibert, the one who came out of radio and helped create the graphic look of MTV, his reason for getting into TV was very different.

One of your great supporters who I'd worked with and who I loved dearly, Dale Pond, recommended you to me pre-MTV. It was in the early days of pay TV. You came over to join us in the cable revolution. Yeah. Why did you make that jump? Well, you know, this is going to sound flattering. I did it completely because of you. Dale had left the country music radio station and left me alone. And the guy I was working for at that time in radio, I had no respect for whatsoever.

So you called me one day. You said, you want to be in Telva? No. You said, okay, come have coffee with me. I went to Dale's files and he had files on everyone in the business. And there was one article about you. And I thought to myself, you know, this guy is younger than me and I've heard of him. So that's, you know, one check. So we go, we have the coffee and I walk out and I called my best friend and I said, this guy that I just talked to is so much smarter than my boss in radio.

He goes, "Well, what do you think about that?" I said, "Well, here's what Dale taught me. Doesn't matter what the job is, work for the smartest person you can find." And at the time, you were the smartest person I could find. That's what got me into television. - That's flattering. - Truth be told, when you first told me about it, I thought it was the dumbest idea in the world because I was a music guy and I had seen a few crummy music videos. I hadn't really thought about it too much. And then luckily somebody played me a music video that made the little light go off.

I don't know whether it was blind faith or I was too naive to know that you had to have faith. Like you told me it was going to happen. I believed you. Was it youth? Totally. I was just talking with Alan Goodman, my soon to be partner at that point. And he said, you know, we didn't really know what was going to happen, but you looked at all the other people that were around you and it just had to happen.

I think that's really true. I don't know if you remember, but we went to the head of Warner Communications and American Express, and we got a meeting with Steve Ross, who is the CEO of Warner, along with his deputies, David Horowitz, etc. And we got Jim Robinson and his deputy, Lou Gershner, from American Express,

we were worried that when we showed these videos to people from American Express, they'd go, what? That's not... So we said, let's find the tamest one. I think we found Olivia Newton-John. I don't know if you remember, but in the meeting, they said, do we have to play that kind of stuff? Yeah, exactly. Implying Olivia Newton-John was too hard. Too racy, right? But to their credit, Jim Robinson's the first one to say, okay, I'm in for my half. How about you, Steve? Awesome. We lucked out. The MTV crew we assembled was a bunch of lovable misfits, and future Viacom MTV CEO Tom Preston was no different.

He spent several years living in Afghanistan, importing clothes and having adventures across Asia. But when things got too political overseas, he made his way back. And just so you don't think Tom went soft sitting atop Viacom, after he left the company, he returned to Afghanistan. It even has a wonderful story about lying on the floor in a bar in Kabul with a firefight going on all around them, bullets whizzing overhead.

I was always trying to figure out where would I fit in in the business world. I wasn't an artist per se. I wasn't a writer or a musician. But I wanted to always be around creative people. My first grown-up job was essentially working in an ad agency. My first account there I worked on was G.I. Joe. Now, mind you, this was sort of at the height of the Vietnam War. And I was in an alienated state to begin with when they were going to sign me to...

Charmin toilet paper. That was sort of my last straw. I called an ex-girlfriend who lives in Paris. I said, they want me to work on a toilet paper account where they had segmented the population into rollers, folders, and crumplers. And she says, well, you can't do that. You should quit that job. Don't be a moron. Come with me. I'm going to go across the Sahara Desert. I'm in Paris. So I was on a plane like 10 days later. That was it for me.

So Tom set up his clothing company, Hindu Kush, and ran that successfully for a long while. When I was driven out of Asia, I thought, whatever I do next, I want it to be something that I also love deeply, and that was music. So I methodically looked around getting a job in the music business. Through connections, I ended up in John Lack's office, and I told him I thought this was a fantastic idea. He says, we're looking for people who have no experience in television. I said, I'm your man. They didn't even have television where I've been living the last eight years.

We were both originally brought to the company for other jobs, by the way, before the MTV development even began by the incredibly charismatic John Lack.

who had this wonderful affliction. He liked to hire people for roles they had never had before, and you and I benefited from that. But you got in here. The cable revolution wasn't even recognized as being a revolution yet. What did you think you were getting into? I mean, this was still sort of Mickey Mouse compared to the TV business. I thought I was getting into one of the greatest ideas that had ever come around. I had spent parts of the summers in Europe, and I was familiar with the music video, which were largely unknown to American audiences, and they were infectious and

I thought MTV, like all of us on the team, was...

Really one of the great ideas, and all of us were essentially on a crusade. We got paid nothing. It was the early 80s version of a startup. Very much so. And if you looked at the media environment then, nothing had really changed in years. The only thing that had come around new had been FM radio. There were still three TV networks. Pong was only a few years old. Remember, we used to say, we're going to do to FM what FM did to AM. That was our big claim. 25 channels in the home, can you imagine?

Judy McGrath was another key employee in the early days. She eventually rose to be CEO of MTV Networks. Here she is reminiscing about what it meant to make the rules up as we went along. The beauty and the wonder of MTV was that it was really filled with people that I thought could not find gainful employment anywhere else. We couldn't. No. It would be somebody who would never really...

shot anything and just wanted to get their hands on a camera and try it. And we were willing to do that. So I would say, absolutely. But remember, don't fall in love with your own idea. This is about someone else, not you. This is about the person on the other side. They're like you, but you can't make this just for you. And there are really no other rules aside from, you know, no full frontal nudity, go out there and do it. And it was so much fun to have people

the freedom to meet people who were far more creative than I was. I mean, when I joined, I didn't know anything about television. I didn't even like it. My interview was with Fred who said, well,

So what kind of music do you like? And I think I said Bruce Springsteen. I'm not sure. He said, well, you're wrong and I'll tell you why. And then about 45 minutes later, I left not having said anything else. And the next thing I know, they were like, well, you know, look, this is just a few of us. We're trying to get this thing going if you'd like to join. And it was kind of like, how fast can I get out the door of Condé Nast and jump on this thing? Whatever it is, these people are crazy.

What's funny is that when I asked Fred about it, he remembered the story exactly the same way. She said Bruce Springsteen. I said wrong because I don't have a good thing about Bruce. The fact that she cared... You know, the Bruce haters are coming after you right now. Believe me, they've been coming after me my whole life. The fact that she cared...

meant all the difference to me in the world. Not that I agreed. You know, I've just found the camaraderie and the purpose and the sheer invention of something that didn't exist. So irresistible. And again, on the math side of it, I will say, and I mean this with all sincerity, you had a map in the creative group. You had a plan and the plan were promises.

And I loved that. I am making a promise to you. You sit here. I'm going to deliver something that you've been waiting for. It is the first music television network. It is exactly for you. And I thought, wow, I want my MTV. And I have no idea what it is, but those are powerful words. My MTV.

In an era before social media and social engagement, something for me that felt like mine and want, what a powerful word, right? I want my MTV. I took that very seriously. I took those promises to heart 24 hours a day. Terrific.

In stereo? Not really, but you know, hey, it's marketing. Hey, it sounded good, didn't it? It sounded good. But for those 10 people who did have stereo, I think it was brilliant. I remember you saying to me, we want people to think it sounds better than regular television. And they did.

It just felt to me like if I could marry all the things I'm interested in with these set of principles and join this crazy band of people who have no right and a lot of audacity and a firm belief that this can work, what a gift. I never looked back. Not one second. Let's go back to Fred and chat about that iconic MTV logo.

Talk about the logo. You set out, you got the mission, you and I had these discussions. I naively say, we'll do our own Star Wars logo because everybody has a Star Wars logo. And you go, Bob, ours will look cheap. You said, look, if we do something no one's ever seen before, they won't know it's cheap. Exactly. So tell me about the logo. Well, the logo itself actually came about because I was too scared to go to someone famous. I wanted to go to Milton Glaser, who's one of the most famous graphic designers of the last 50 years.

And I was like, oh, well, he's going to be really expensive. And he'll get all the credit. And I wanted a little credit, you know, at least. So my childhood friend who I've known since I'm four years old, a guy named Frank Olinsky, had just started a little design firm behind a Tai Chi studio above Bigelow Chemists on 6th Avenue.

And Frank had been the guy, because he's a year older than me, who had always introduced me to every new rock band. He introduced me to the Monkees. He introduced me to the Mothers of Invention, to The Who, to Jeff Beck. So I go down to his little Tai Chi studio place and I go, will you guys design a logo for this rock channel we're starting?

And they were like, yes. And they didn't ask me anything. They didn't ask me how much they were going to get paid or anything like that. And this was right after you sent out the first memo in June of 1980. And boy, do I wish I had that memo. So for a year, they designed logos and I just rejected everything. Probably 500 designs. Finally, they come in the office one day. We're actually going to go on the air soon. Right. And we still don't have anything.

And they bring a pile. And I'm like, no, no, I'm going through the whole pile. And at the bottom of the pile is a piece of tracing paper. Remember that, you know, the paper you could see through. And it was all wrinkled. And they had flattened it out. It was just like a sketched TV. I went, okay, that's the one. I can see Frank.

like growling. He and I now disagree, but what I had heard is that there's three partners, and one of them wasn't really a designer. She was a production manager, and she had done it.

And Frank saw it and hated it and threw it in the garbage. She fished it out and put it at the bottom of the pile. He says that's not true, but, you know, who knows? It makes for a good story. It makes for a good story. The only reason I said yes is that Dale had taught me one lesson about design. You need to dominate the space.

And that big blocky M was the only thing they showed that when you put it on a TV screen filled the whole screen. I'm like, okay, we dominate the space. And in a world of 30 channels... And in a day when the screen was square. Exactly right. So...

Then I go, oh, you know, we need official colors. So they come to my office with about 10 different boards and then a little board where Frank had illustrated 10 or 12 of them on acrylic overlays and said, this one will be for the heavy metal show and this one will be for the new wave show. And I'm like, Frank, we're not going to have shows. You know, I put it aside. So I put all of the boards up on my pegboard and couldn't decide.

And this went on literally for like weeks and weeks and weeks. And then I start looking at his little acrylic thing with all the illustration. And I said, why don't we just use them all at once all the time? We're television. We move. Shouldn't the logo move? And to be honest with you, that was my first real revelation that I was in television.

that we had come up with an idea that only worked in television right you actually were the guy who inspired us to do animated logos i said well what are we going to do in between the videos and the vjs are we going to do jingles oh no we can't do jingles and i said uh what do we do he said how about this imagine it's like a picture of a cow i said yeah

He said, and all of a sudden an ax comes down and cuts the cow's head off and it falls to the ground and you see the veins coming out and the blood spurting out and the cow vomits. And in the vomit is the logo.

I went, oh my God, I can do anything I want. This was the most exciting moment of my life. And we started hiring animators to do all that stuff. The other thing you did, when you did those promos, you laid the music bed down first and cut to the music. People forget this. They don't realize that was an innovation. So I got that all from Dale. And when we started making our first radio spots, we would film country music stars and

And then he said, we'll go to the audio studio and cut the audio track. And I went, well, the video guy tells me, no, you have to first do the picture. And then he goes, Fred,

We own the audio studio. It's free. If you get it right in the audio studio, then the $300 an hour video studio will go much faster. By the time we got to MTV, I realized that he was absolutely right. Now, fast forward 20 years. I go to MTV one day and I go, who's the promo department now? And they went, you're the one. Well, what are you talking about? They said,

They make us do the audio first. We're film people like, why? So 20 years later, they were still doing it. But boy, what it did is it brought rhythm. So we had a logo and we were a band of believers. But part of getting MTV to stick was proving the channel's worth to the record companies.

Artists love the idea of being on TV, but the labels needed to be convinced. At the time, they even said music should be heard and not seen. We needed a case study, a story to prove we sold records. I talked to John Sykes about it. We launch MTV, we get it underway.

We're trying to get some evidence that it's working because the record companies are hemorrhaging money those years. They were thinking about cutting videos out of their budget, which of course would be a disaster for us. So we said, we got to get some evidence ahead of the budget cycle. And you and Tom Preston go on the road to Tulsa, Oklahoma. Just hold on a second because we've got so much more to talk about. We'll be back after a quick break. My dad works in B2B marketing, but I never realized

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Hi, everyone. It's me, Katie Couric. If you follow me on social media, you know I love to cook or at least try, especially alongside some of my favorite chefs and foodies like Benny Blanco, Jake Cohen, Lighty Hoyt, Alison Roman, and of course, Ina Garten and Martha Stewart. So I started a free newsletter called Good Taste that comes out every Thursday, and it's serving up recipes that will make your mouth water.

Think a candied bacon Bloody Mary, tacos with cabbage slaw, curry cauliflower with almonds and mint, and cherry slab pie with vanilla ice cream to top it all off. I mean, yum. I'm getting hungry. But if you're not sold yet, we also have kitchen tips like a foolproof way to grill the perfect burger and must-have products like the best cast iron skillet to feel like a chef in your own kitchen. All you need to do is sign up at katiecouric.com slash goodtaste.

That's K-A-T-I-E-C-O-U-R-I-C dot com slash good taste. I promise your taste buds will be happy you did. I'm Jacob Goldstein. I used to host a show called Planet Money. Now I'm starting a new show. It's called What's Your Problem? Every week on What's Your Problem? Entrepreneurs and engineers describe the future they're going to build once they solve a few problems. How do you build a drone delivery business from scratch?

Our customers, they want us to do this unbelievably reliably in the storms, no matter what, hundreds of times a day. How do you turn a wild dream about a new kind of biology into a $10 billion company? We didn't have a particular technology. We didn't have a way of making money. It was a great way to start a company. I highly recommend it. How do you sell millions of dollars worth of dog ramps for wiener dogs in the middle of a pandemic?

We're working with 400 influencers, and the majority of them are actually not a person, but it's actually a dog. I can tell you right now, the dog ramp guy has some very interesting problems. Listen to What's Your Problem on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

Tell me what happened in Tulsa. We believe this was working. We felt it, but we needed facts. We needed to convince a record business. So it was like, we need a story. Tom, John, go on their own. Don't come back. You have a story.

And Tulsa didn't happen until we went to Syracuse, Houston, and we went to the cable markets. So Tom and I, driving through Tulsa in a rental car, literally with a map of record stores, going into places. So, you sold any lease records? You sold any Duran Duran? You sold any Tulips? Tulips.

of tubes. Nope, nope, nope. So we kept driving, driving. I still remember there was a record store in an old house and Tom and I's drudging and we say, it's only this, it's only that, it's only Duran Duran. Duran Duran?

I sold two boxes of Duran Duran records last week. What? You sold two boxes? You sold 50 records, 25 records in a box. Can we have your name and can we use your phone? We called up Bob and said, Bob, Bob, we have a story. We have a story. We have a record store that's selling music only played on MTV. And he said, great, get a name, get the information. We need an article. And so we hang up the phone. I turn to Tom. I go, Tom, we get to go home.

And we took that and we wrote it as a case study. And we ran it in Billboard and the music magazines to influence the record companies so they could keep going. Of course you do. You have everything we ever did at MTV. You are the pack rat of MTV. I have that one sheet, MTV sells records. Joey Smith, and boy, that Joey Smith, wherever you are in Tulsa, Oklahoma, thank you.

If you're wondering why we picked those places, Syracuse, Houston, Tulsa, it's because those were the few markets where we had enough cable density that we could make a point.

These cities ended up being little laboratories where we could peek in and take measurements and show the world just how effective MTV was going to be. So we proved our worth to the record companies. But you have to remember, we still had to convince cable operators to carry MTV. They wanted to be paid to carry our channel. And frankly, we didn't have the money.

So we had to come up with a breakthrough idea, a genius campaign that could do all the heavy lifting. Here are Tom Freston and Fred Seibert telling that story. Let's start with Tom.

When we launched MTV, you were the head of marketing. The cable operator wouldn't put MTV on. They wanted us to pay them. One, we didn't have the money, and two, that was probably a slippery slope. And so we decided we would use a pull strategy to get distribution. I want my MTV. Well, it was sort of a Hail Mary pass because, you know, we were about to go under. No one in the organization knew we were about to go under. Right.

So how are we going to get these cable operators to add us when we knew, in fact, that the people who actually had it in the few towns where it existed, they loved it. They were fanatical about it. So we actually had to go over their heads. And the idea was that campaign, I want my MAPO, which I remembered as a baby boomer in the 50s. Some obnoxious, I want my MAPO, but I want my MTV. The actual spot said they grew up with rock and roll. They grew up with television. Now they want their MTV. Yeah.

George Lois, who never saw something that he couldn't copy, had already copied a famous TV commercial from the 50s called I Want My Mapo for a really horrendous tasting oatmeal. Exactly.

And he redid it with Mick Jagger and David Bowie. And on the beginning of the spot, he had Pete Townsend doing it. America, demand your MTV. Right. And people go, I want my MTV. I want my MTV. And then Pete Townsend again with a telephone going, call your cable operator and say, I want my MTV.

And they showed us this spot. If we could get major rock stars in a commercial to kind of hold our logo, validate it, hold it, and command people to call their cable company and demand their MTV, make it look cool, put some animation around it, and then put it in these markets at very high frequency. We go into a market and it'd be like a blockbuster movie was opening. Most people in the market had never heard of MTV. So...

We went and we pitched it to you. I think you saw the feeling of it right away. Well, there's a lesson in this too that you've always done very, very well, which is harnessing the power of partners. And in the case of I Want My MTV music stars who were willing to be in the commercial for free to help us accomplish our goals, but you also have music companies and others. Dale was this brilliant hybrid of a strategist and a creative guy.

And as a strategist, what he understood is that we had no money to spend on this ad. I remember going into our boss's office and saying, but HBO is spending $10 million a year in advertising. He goes, you're lucky you have two. Somehow or other, the people in the media business didn't actually believe in advertising. It's the weirdest thing.

And so I went to Dale, I said, look, we only have $2 million. And he did an incredible data dump of where could MTV be put on against how much media cost in that particular market. And he did three or four or five cross tabs to figure out the most likely places that if we put on these spots,

we'd have an impact that we would get people calling and making the cable operators insane and god knows i think we made customer representatives from all over america crazy within four weeks

Next thing you know, every cable operator, if there were 11 of them in a market, which would not be unusual in time, they'd all call up and surrender. So we would move it market by market for a couple of years across the country, going from like what was 7 million subscribers ended up being 80 or 90 million. I had a guy stop me at a cable operator and said, I hate you. And I go, why do you hate me? And he goes, because my phone rings all day with those people saying I want my MPV. I can't get any work done.

In my chats with the co-founders, there's a lot of fondness for this deviant culture we had. MTV was fun. It was definitely anti-establishment. And the truth is, even the promotions dripped with the brand's sensibility. In some ways, they defined the brand's sensibility. There's some of the craziest stories, too. It was fun reminiscing with John Sykes about them.

You were the guy who did the promotions. You came up with these great ideas and fortunately, unfortunately with the one that also executed them, you did the paint the house pink promotion with John Mellencamp. You did the lost weekend with Van Halen. What formula were you using? It goes back to that. It's connected to New York thing of being a dreamer. Cause I was the kid. I was the viewer who thought, Oh my God, if only I could dot, dot, dot. So I,

When you said, we've got to put together some promotions, we've got to go bigger than life, we go, what are we going to do? I just said to myself, okay.

what would anybody give their eye teeth to do? What would be the fantasy of all fantasies? And I remember just John had done a song called Pink Houses. So let's give away a house and we're going to paint the mother pink. Tell us about the first house you bought. When you had to execute it, that means you had to go find a house. You had to go buy a house. You had to go actually get a team to paint it pink. You had to go fly people in. So we went- And you had no money. So we had to buy the cheapest house you could find. So Bob goes, take a cashier's check.

and just go buy a house. And I go, okay. So I flew in Indiana and John Mellencamp, who loved the idea, sends his ex-wife to meet me to show me around to buy some house. She's a realtor. So we go and I go, okay, I got about two hours before I get the flight back to New York. Show me four houses.

First house we buy, the woman is there, she has cookies for me. The kids are out front, they've cleaned it up. This was a shack. I felt so bad for her. She was a single mom. Look at this house. And I said, this little dude, we can paint this pink. So I wrote a check, $32,000, bought the house. Her jaw dropped, no realtor, just handed the check and got in the car, drove back. We opened up Rolling Stone three weeks later. MTV buys house on toxic waste dump. So I call you, go, Bob.

I had no idea. John Mellencamp writes me a letter that I have today. Dear John, I'm sure you've read Rolling Stone by now, and I'm sure you wouldn't want to give a house on a toxic waste dump. And I'm going, oh my God, we're stuck with a house. So I had to fly back and get another house.

But that's not the good story. Double the budget. Double the budget. The good story was The Lost Weekend with Van Halen. That one really, really defined MTV as a serious, dangerous rock and roll brand to consumers. There was a movie called The Lost Weekend. Ray Milland was in there and the guy loses his mind, whatever. And so we just said, let's do a Lost Weekend with a band. Who's the craziest band out there right now?

Van Halen. Van Halen wouldn't do any promotion because they were worried about their image. We called them with the idea, like, we're in. We're in. And by the way, we'll fulfill the contest. You don't have to do anything. Just drop off the fans with us and we'll deliver them back on Sunday.

So we did that. The kid arrives and they take him at 4 o'clock in the afternoon right into the backstage and everything you can imagine would happen with Van Halen happened. So by the time the band goes on stage at 9 o'clock at night, this guy is fried. There's been things that were not a WarnerMX condolence or MTV Network's activity. So he's standing on stage completely out of his mind and David Lee Roth goes, we have the winner tonight of the MTV Lost Weekend.

Joe Smith, you know, Joe, congratulations. They bring out a giant sheet cake. He's got his hands up in the air and the band's around him. They take the sheet cake and they push it into his face. And the guy is stunned. And he starts twirling around, swinging punches at the band. The band freaks out. They take him off and they bring him backstage. We say to his friend, what's wrong with him? And he said,

We forgot to tell you, he has a metal plate in his head. He was in an accident. He's not supposed to drink. So they had to put him in a room with a security guard all night. But that kind of made the legend of MTV. I wish we could take credit for that, but that was it. So the contest, maybe we're lucky we can't take credit for it. You know what those contests did? They creates the fantasy and the aspiration that makes someone want to be attracted to a product.

MTV could have been a flash in the pan, but the marketing spirit captured an attitude that young America responded to. People tuned in just to see what was going on in MTV. It was a place to hang out, and as the word spread, the channel made money. Although MTV was the most radical of the cable channels, it was also the first cable network to actually make a profit, and we had the highest ad revenue of any of the cable networks. And remember, this was a time when people didn't believe cable networks could even be profitable.

Boy, did that feel good. But part of keeping the channel successful was continuing to think outside the mainstream and continue to come up with new ideas. Here's Fred again. We had these creative promo departments. Once people came in and started saying, well, I worked on promos over here, I didn't want to hire them.

One of the earliest people I hired had just come out of film school, and his first job was cutting film negatives at a porno place. I'm like, okay, fine. You won't remember this, but one day you called me into your office, and you said, hey, I need you to be the head of production. I said, Bob, you know, I've never seen even the red light on top of a camera go on. And you went, oh, don't worry, you'll figure it out. And that was that. And all of a sudden, I was in television. And you did a really great job. Thank you.

But it wasn't just people like Fred who got an opportunity at MTV. Here are Judy and Tom talking about how he kept an eye out for new talent and groomed them upward, and the culture that the two of them kept going and kept building at the company even after I left.

If you think about it in the days of MTV, we probably looking back at an extraordinary number of women and very important roles today would be crowing about it. Probably, you know, whether you like it or not, you have been mentoring people. You've been setting an example. How do you handle that responsibility? And what do you do consciously about that? I began to see, I was sort of a better editor coach than I was a player. I can remember some things that just felt like personal issues.

milestones to me. You know, one of the great fun things I got to do would be hang out in the rehearsals for the video music awards. And I was sitting there and I was thinking, wow, you know, we've got a female director. We have a female on stage managing the crew. We have a young woman who's the head writer. We have a young woman in charge of seating and events, but we've got women in roles that were not traditionally seen.

women's roles. They were just really good. And I do think it's incumbent on somebody who gets an opportunity like I got to look out for underrepresented people in general. And so, you know, when Beth McCarthy Miller raised her hand, it was an easy, like, let's let Beth direct. Come on, like she can do it. We know she can do it. Everybody knows she can do it. And I looked around and thought, wow, this whole thing is kind of really interesting.

looking very different than most of the other sets that I've been on. I once heard Tina Fey say something about, it was a panel where a bunch of women were sort of congratulating each other for different things. And someone said they were lucky. And a bunch of other women jumped on her and said, oh my God, women always say they're lucky. Men never say they're lucky. You made your own luck. And Tina was actually very thoughtful about it. And she said, I think timing matters.

plays a role in something as well as luck and talent. And, you know, I always felt like I worked with men who are not typical and young employees who are not typical. So how ridiculous would it be to take a typical approach to anything else? We were upending tradition all the time and not just for the sake of doing it, but because you give somebody a chance, they'll knock themselves out.

to show you that they can really do it. And we actually talked about it back then. We said, you know, if somebody's done three or four things and they're not great, we have empirical evidence. They won't be great. But if we give somebody a shot, who's never done it, they can be the next Steven Spielberg. Exactly right. And the only way we're going to find out is to take a shot. Exactly. And you continue to do that through your career. Oh,

A lot of focus was on creating a culture that would attract creative people that would want to come and live there. I mean, we'd have at one point Judd Apatow or Ben Stiller or Jon Stewart, Stephen Colbert. You know, Adam Sandler would like be sleeping in the offices sometime. It was a hothouse atmosphere. You were probably the first talent incubator. I don't think they called them that back then. How did you pull that together? Because it is really remarkable the people you had.

Well, a lot of it is sort of what's the vibe of the place. We always wanted to make room for deviancy. I would always say who's the oddball person? Who's the intern who's going to come running in with an idea like Yo MTV Raps? That was like a 21-year-old intern who came up with a demo in his basement. Because we had these networks, there was a lot of room for experimentation. Everything you made didn't have to be really tightly organized. There was a lot of room for improvisation and innovation.

If you have a hallmark for that, people would want to step up and follow it. So you just try and have good standards, provide guardrails for people, celebrate risk. You know, we give creative people a lot of freedom. One of the people who was crucial to MTV's early success was former NPR CEO, Jarl Moan. Jarl and I went way back. We even had a show called Album Tracks that aired after Saturday Night Live. But Jarl had an incredible eye for programming. And when MTV had to think beyond music videos, he played a crucial role.

For me, it was a great transition from the radio world to the television world because there were so many similarities. If you had picked me up and tried to drop me into a broadcast network to do scripted filmed entertainment, I would have, I think, flailed and failed miserably. But ultimately, we all learned a lot of lessons about the fragility of this brand new thing, music videos.

And that was something that we all kind of had to learn in real time. It was humbling, it was embarrassing. Why do you think it stopped working? There was so much heat around music videos at the time, and there were so many people watching and being really enthralled by it. But I think ultimately it became less interesting. It was television, and we were using a lot, I was at least, using a lot of radio rules for a different medium. And

People were making four-minute decisions of what they were going to watch and not 30-minute and 60-minute or 90-minute decisions. And ultimately had to switch strategy to go-to content that people would watch for longer periods of time, long form. And that was very controversial at the time. But, you know, it worked. What were your first shows? We started with The Week in Rock.

and hiring Kurt Loder from Rolling Stone magazine and taking the MTV news segments and making it a half hour show. And that worked. And then rockumentaries, specials was the second. The third was Club MTV. It was like, let's do an American band stand for today. Let's play music videos and hire downtown Jolie Brown. That was a hit.

Every show that went on did well. Then we're getting really cocky and think, man, we really know how to make hits. But I think it was more a reflection of the fact that music videos at the time had run their course. The most controversial one, Remote Control, the game show. And all the research came back, said you can't do a game show without

And I remember saying to our good friend Marshall Cohen, we worked with an MTV research guru. Yes. I said, I think we're asking the wrong question. The question should be, if we were to do a game show, what would it look like? And the answer came back, well, it should be irreverent, it should be crazy. We used all the information and hired Ken Ober and Colin Quinn and Adam Sandler was a regular on the show. And it was a monster.

But the initial research, the way we asked it, indicated that there would have been a disaster. It worked out great for us. And were you able to sell that to advertisers? Yep. I loved it. Oh, yeah. Yeah. So MTV started to play with new formats. But as Preston remembers it, the limited budgets were actually an engine for creativity.

We couldn't just innovate it by shuffling the music mix or changing things. That was clear. We tried everything. We just couldn't play the top 10 videos all day long. There was always new shows coming around. We would add shows on packaged music and like on hip hop music with the OMTV raps and so forth. And it kind of came down to the real world. That was in 1993. And that was like, well, we've tried everything else. We should probably do a soap opera because young people are interested in what other young people are doing.

So they came in with a presentation to me and we had to hire writers. And I said, well, you know, we don't have any money to hire writers, so we can't do this. So then Doug Herzog came back and said, you know, we're really good at post-production. That's our major skill. What if we just rented a loft in Soho and stuck some cameras in there and bring these kids in and then let them live and then we'll post it afterwards and make it into a show. And that was fantastic.

That was sort of the birth of reality TV. It was an idea that was not born of brilliance, but born of cheapskateness. MTV was a success story, finally. But it wasn't long before the competition started circling. Here's Tom with the story of what motivated us to start VH1.

Ted Turner wanted to come in and basically pee in our parade. He said he was going to launch a music channel that played none of the devil's music. Let me say first that the cable music channel lasted 101 days on the air and he had to fold up and go home, but we decided we can't let this happen.

And if there's going to be a second music channel, we should have a second music channel. And we made the case, the cable operators, we have a second music channel. You don't want to add the Ted Turner channel because that's just going to go head to head against the one you already have. Add VH1, which we called the very hot one at the time, because it would be more compatible and it would play artists for another demo. And we're going to have a second music channel.

We would sell it to you on a combo basis. Basically, it was free if you already had MTV. So we strangled him in terms of not being able to get distribution, therefore no advertising, no revenue, no light on the end of the tunnel. And he went out of business and we went forward. Of course, launching VH1 was one thing. It was a savvy move, a classic fighting brand. It was essential in fighting off Ted Turner's channel.

Once that was over, the team had to figure out what to do with it. The network struggled for years. Ratings were abysmal. So John Sykes, who had left MTV by then, was called back to lead the charge. Tom Preston calls you up, says, come home, need you to fix VH1. What did you do?

As you know, Bob, because you taught me so much of this stuff, a brand is only valuable if there's an underserved segment of the audience that needs it. Hip hop was starting to happen. Alternative music was exploding. And a lot of the traditional rock bands and R&B bands were being pushed out.

And they're going like kind of off of a cliff. And I said, there's a market here because having run a record company, a publishing company, we were seeing these artists that used to be called middle of the road back then, but now they were actually vibrant pop bands. They didn't have a place. And then I saw who are the most powerful buyers, young adults, young college graduates. Here's a generation that's grown up on MTV. They have money, they're affluent and they have nowhere to go.

So I was as excited actually about VH1 as I was about MTV. I mean, MTV is iconic and it will be there forever. But the other thing about VH1 to me also was it was my own.

And I knew if I fell, it would be on me. It would be Sykes out if VH1 fails. They used to call it VH.1. This is the rating it would get. And for those people who don't know ratings, ratings are from zero to whatever. And .1 is zero to 100. .1 is not a lot. VH1 is the ugly stepchild of MTV Networks. I used to say it was nails out the backseat of a car to put flats in the tires of the cars behind us because we didn't want anybody to compete with MTV.

But I said, now it quietly has 30 million homes. There's a market for this. And I looked in the room and half the people like were asleep. I said, call that quit and staying. They had a job, but they didn't believe in the product, but they're collecting a paycheck.

So I said, listen, if you don't believe in this, it's okay. We won't make a big thing and we're going to fire you, but we'll work out a package and you should leave because we need people who are going to believe in this. There's a market for this. And I believe that this is going to be a $300 million business in the next three years. If we all focus on that. So people came to me and said,

I don't want to do this. I was like, I didn't think they would come. Like, I don't think you're right. I was like, okay, well, thank you. Bye-bye. They all came back three years later looking for jobs. But it was about believing in yourself, believing your idea, hiring people around you who are better than you at executing what they did. And we put together a team at VH1, Hoop and Underrun, NBC, Nintendo, Bravo,

We put together an all-star trip. So it made me proud. And working with Sumner Redstone. I mean, Sumner Redstone, 1994, was on his game. You walked in and said, here's my plan. Here's what I want to do. And he'd just say, fine, go do it. If you don't do it, I'll fire you. I'd say, that's all I want to know. Just give me the rope. And he did. It was a great nine years. We shattered all the records there. But all good businesses, you've got to reinvent them. Otherwise, they faded off.

MTV was the starting point of a cable revolution. The channel and the creative engine we built gave birth to so much more. Here's Tom talking about just that topic.

I was ambitious, and I was highly motivated for this to succeed. I thought that we were in this TV revolution. We had the wind at our back. It was all going to come true. It was too good of an idea to fail. You know, a lot of life is about timing and luck, and I had somehow ended up once again in the right place at the right time, and this was sort of...

my destiny, I was going to meet my opportunity. What you did, you know, I would say my time there, we really proved it was a business. We're the first cable network to make a profit, but it was really you and your team, including Judy McGrath, who built MTV and the other networks into this incredible media giant. What drove that? And where did that vision come from? And how did you get there?

As a compliment to you, Bob, I mean, you are the guy who always keep your eye on the consumer, find out what the consumer wants. We would always see this research. The consumer wanted what we were selling, and we could tune it up a bit. And we also had this sort of slightly subversive underground feel, and there was nothing really around like that.

and we would continue to launch new networks, Comedy Central or TV Land, and the whole international world of television began to deregulate in the late 80s. All these countries really only had state TV, pretty much, as you know. So the confidence I had built from my years living in Afghanistan and India was actually very transferable because I really knew we could go anywhere and do anything. And if we could go to Europe, we could go to Asia, we could go to Latin America. So we built really the first worldwide television networking company.

We rolled out not just MTV, but also Nickelodeon and Comedy Central, a lot of others right down through Africa. So the business gradually evolved from one where we would package other people's product, like a music video, to where we would increasingly own what we did. But at the heart of it all was a creative machine, which again was something that you put in at the inception of the company.

When we first started MTV, it wasn't just entertainment. We built a channel to be the voice of young America, and that included doing good. In my time there, MTV made its mark with massive events, with important missions, Amnesty International, Band-Aid, Farm-Aid, and of course, Live-Aid. But it was Rock the Vote that truly took the channel into politics, and some say even got a president elected. Here's Judy talking about it.

You've always done good. Rock the vote, choose or lose, AIDS awareness. How did you think about that inside of a company and how do you think of it for you as a

as a person. Well, you know, inside MTV, it was very interesting. When we decided to get into, you know, and certainly Rock the Vote was not our idea. This is Jeff Eroff. Who are those? Jeff Eroff. So Jeff was very passionate about this, and it sort of grew into Rock the Vote. And I remember talking to Tom Freston, with whom I had...

an extraordinarily great creative relationship. And this was one of the rare instances where we had a blowout, really. We really didn't agree. But I listened to what he said. He said, this is a terrible idea. It's not going to work. This is an entertainment brand.

Nobody cares about this. We're going to get laughed out of town. We do not have permission to do this. There's nothing about us that says we should be stepping anywhere near an election or voting or any of this. So I went back and I thought about it a little bit and I thought, okay, this is where I come into the picture. I think I grew up in an era where one of the many things I loved about music was its social commentary.

And it is about the times we live in. And it's about all the things that affect you in a very deep way. And I thought, I think there's a way to do this where it will be engaging. This was not about telling young people you need to vote. That's not the way I looked at it at all. It was saying to people who make big decisions in this country,

This is a generation that is disengaged from you and you need to address them on their turf, their way. And we'll invite you to do that. That's your shot. It wasn't about trying to be parental or any of that kind of stuff to them or give them boring facts or anything like that. And so we got as smart as we could get. And I think I didn't tell anybody. That's another thing. I sent Tabitha Soren. Tabitha went to New Hampshire.

And she called me at like midnight. She said, you know, I got up here and like a bunch of candidates are like, what's MTV? And she said, and then a couple of them like got back off the bus, primarily Bill Clinton.

and said, I'll talk to you. And then we were sort of off and running. And, you know, that partnered with incredible creative work on those rock the vote spots. I mean, Madonna wrapped in a flag. Whatever their disagreement, Tom Preston quickly embraced the idea. We knew it was important to our audience. I also knew it was extremely important to the employee base.

Employees would feel better about working there if they knew we had some kind of social purpose associated with what we would do. And we had 168 hours a week. We could certainly squeeze it in. It also turned out it legitimized us in the eyes of advertisers who formerly wouldn't come near us like American Express. But most importantly, the audience liked it. And then fast forward to, you know, we're going to throw an inaugural ball that's not official and see if anybody comes to the party and organizes.

and R.E.M.'s gonna play, and Vogue's gonna play. We tried to make it as spirited as MTV, but add a little bit of gravitas, if you will, and meaning. You know, like, you do matter. You are young, but you matter, and you deserve to be heard and listened to, and we're gonna help you. MTV was a wonderful ride. From the very beginning, my co-founders and I knew we were doing something that was important to culture, but we had no idea we were gonna change culture.

MTV changed TV. It changed music. It changed graphic design. And it certainly changed my life. No matter how old I get or whatever else I've done, MTV is still an important chapter in my life. And all of us as co-founders are still very much a very tight family. But the truth is, looking back, I think we all feel the same way Tom Freston felt when he joined the team. I was happy to have a job. I couldn't believe anyone was going to hire me.

And lucky for all of us, we all kept getting hired again and again. I'm Bob Pittman. Thanks for listening.

That's it for today's episode. Thanks so much for listening to Math & Magic, a production of iHeartRadio. This show is hosted by Bob Pittman. Special thanks to Sue Schillinger for booking and wrangling our wonderful talent, which is no small feat. Nikki Itor for pulling research, Bill Plax and Michael Azar for their recording help, our editor Ryan Murdoch, and of course, Gail, Raul, Eric, Angel, Noel, Mango, and everyone who helped bring this show to your ears. Until next time.

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