cover of episode 81. Fact or Fiction? How to Communicate When We Hold Different Beliefs

81. Fact or Fiction? How to Communicate When We Hold Different Beliefs

2023/3/14
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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Seema Yasmin
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Seema Yasmin：有效的沟通始于同理心和对听众的尊重，需要了解听众的背景、专业知识和观点，并通过同理心和同情心与他们建立联系。在医疗保健领域，她提醒医疗专业人员要认识到自己并非无所不知，并学习新的沟通策略。行为改变的关键在于理解人们行为背后的动机，并针对性地设计不同的沟通策略。与其试图在短时间内改变他人的想法，不如注重建立联系，为后续沟通留下空间。人们的信仰与身份认同和归属感紧密相连，单纯的理性论证往往无效。 Matt Abrahams: 与Seema Yasmin的讨论中，Matt Abrahams 积极参与，提出问题并引导Seema Yasmin深入探讨沟通技巧在不同情境下的应用，例如医疗保健、公共卫生宣传以及日常人际交往。他展现出对沟通技巧的浓厚兴趣，并积极寻求改进自身沟通能力的方法。他认同Seema Yasmin关于同理心、换位思考以及循序渐进式沟通策略的重要性，并对如何应对错误信息和极端观点提出了相关问题。

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The episode begins with Matt introducing the topic of communication during disagreements and welcoming Seema Yasmin, a health communication expert.

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Why does disagreement feel so personal? According to author, journalist, and physician Seema Yasmin), it’s because beliefs aren’t just about what we think, they’re about who we are.

“What [people] believe is entrenched in them, and it’s to do with their sense of belonging and their sense of identity,” says Yasmin. Whether we’re butting heads over something trivial like sports or something major like COVID-19 vaccines, Yasmin points out that the disagreement is just the surface — underneath are complex layers of geopolitics, history, language, dialect, culture, faith, family history, and power hierarchies.

So how do we show compassion to others, especially when we disagree with them? Yasmin and host Matt Abrahams explore strategies for more empathetic communication in this episode of Think Fast, Talk Smart.)

More resources:

https://seemayasmin.com/what-the-fact-finding-the-truth-in-all-the-noise/

https://seemayasmin.com/viral-bs-medical-myths-and-why-we-fall-for-them-hardcover/

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