cover of episode 64. Best of: Techniques for Managing Your Reputation

64. Best of: Techniques for Managing Your Reputation

2022/8/2
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
AI Deep Dive AI Chapters Transcript
People
A
Allison Kluger
J
Jenny Luna
M
Matt Abrahams
Topics
Matt Abrahams: 本期节目讨论了声誉管理的重要性，并介绍了Allison Kluger的观点，即声誉是进入房间前和离开后留下的印象。节目中还提出了一个作业，即绘制信任雷达图，评估自己在专业性、同理心、承诺和透明度四个方面的优势和不足。 Allison Kluger: 声誉如同进入房间前的先声，以及离开后留下的回响。管理声誉的关键在于意识和一致性，并持续展现真实的自我。为了避免负面评价，要持续展现自己的价值观，保持一致性。改变声誉需要有策略地调整行为，例如，如果总是迟到，就要提前到达。建立信任的关键在于专业性、同理心、承诺和透明度。泰诺事件展现了透明、承诺、专业和解决问题的态度的重要性。在声誉管理中，温暖和能力需要平衡，才能避免被视为傲慢或缺乏内容。在声誉管理中，重要的是如何处理事件，而不是事件本身。成功的沟通需要明确的目标、了解受众、清晰的意图和信息。 Jenny Luna: 他人的看法对职业和生活成功至关重要，但也要保持自我，不盲目迎合他人。 Allison Kluger: 声誉是动态的，可以改变。要时刻意识到自己的言行举止，并保持一致性。要了解自己的价值观，并将其融入到日常生活中。要善于利用信任雷达图来评估自己在各个方面的表现，并不断改进。要学会平衡温暖和能力，才能更好地与他人建立信任关系。在处理危机时，要保持透明和承诺，并积极解决问题。要记住，成功的沟通需要明确的目标、了解受众、清晰的意图和信息。

Deep Dive

Chapters
The episode introduces the concept of reputation as an echo that precedes and follows us, emphasizing the importance of conscious communication to shape our desired reputation.

Shownotes Transcript

How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication.

On this podcast episode, strategic communication lecturers Matt Abrahams) and Allison Kluger) share techniques on effectively improving and managing your reputation.

Listen for details on this episode’s “homework assignment” and share on LinkedIn).

Join the community & conversation by following the Think Fast, Talk Smart LinkedIn page).

*Think Fast, Talk Smart *on the Stanford GSB website)

Show Notes:

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