cover of episode 4. The Journey to Mastery: How Self Reflection Can Improve Communication

4. The Journey to Mastery: How Self Reflection Can Improve Communication

2020/2/27
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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J
JD Schramm
M
Matt Abrahams
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JD Schramm：沟通能力的提升在于持续改进，追求精益求精而非完美。自我反思至关重要，它能帮助我们认识到自身的进步，并从中获得鼓励。有效的沟通需要以听众为中心，传递听众真正需要的信息，而非仅仅是领导者想表达的信息。在沟通设计和表达中，都需要认真考虑听众的需求和反馈，避免误读听众的反应。领导者不仅要擅长沟通，还要在组织内部建立积极的沟通文化。本书中包含了针对不同群体（如LGBTQ群体、女性、退伍军人）的沟通技巧和案例分析，以及如何利用自我编辑写作和录音分析的方法进行练习和反思，从而提升沟通能力。 Matt Abrahams：有效的沟通需要适应不同听众的需求，并对听众的反应保持敏感，但也要避免过度解读。领导者应该在组织内部建立积极的沟通文化，并通过自身行为来树立良好的沟通榜样。利用虚拟工具（如WebEx、Zoom和Skype）进行自我录音和分析，可以有效提升沟通能力。

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The discussion explores the concept of communication mastery, defined as getting better at something that matters, with the understanding that perfection is unattainable but the journey towards it is rewarding.

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What does it mean to truly master communication? How can we speak and write for the most impact? In this podcast episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturers JD Schramm and Matt Abrahams discuss how to use self reflection for self improvement. They also offer methods for preparing for a high stakes situation such as a pitch meeting or an everyday interaction like an email. 

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