cover of episode 16. Quick Think: How to Craft Your Body Language When Confronting Objections

16. Quick Think: How to Craft Your Body Language When Confronting Objections

2020/7/31
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques

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在处理质疑时,需要注意自身言语和肢体语言的一致性,避免两者相互冲突。观察听众的肢体语言,可以判断你的话语在何时引起了他们的负面反应,从而更好地应对。面对质疑时,保持冷静,避免情绪化回应,你的肢体语言也要配合这种冷静的态度。在听取质疑时,要表现出积极倾听的态度,肢体语言要传达出你认真对待对方关切的信息。回应质疑时,保持稳固的下半身和开放的上半身姿态,展现出自信和接纳的态度。保持眼神接触,可以增强信任感和稳定感,提升你被信任的程度,展现自信和稳定。

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Knowing what to say to a skeptical audience is paramount, but how can your body language communicate empathy, openness, and power? 

In this “Quick Think” episode of Think Fast, Talk Smart, we revisit Matt Abrahams’s conversation with Stanford GSB lecturer Burt Alper about how to keep body language in mind when it comes to handling objections.  

Think Fast, Talk Smart) is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.

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