cover of episode 102. Create a Presence: How to Communicate in a Way Others Can Feel

102. Create a Presence: How to Communicate in a Way Others Can Feel

2023/8/15
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques

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Matt Abrahams
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Muriel Wilkins
专注于帮助领导者解决团队管理和战略方向问题的经验丰富的领导力教练和咨询师。
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Muriel Wilkins: 本期节目中,Muriel Wilkins 首先指出了领导者在沟通中常见的三个陷阱:缺乏清晰的目标、缺乏倾听能力以及没有检查自身假设。她建议在沟通前,花时间明确目标,检查自身假设,并在沟通过程中积极倾听。此外,Wilkins 还强调了领导力存在感的重要性,它体现在既能清晰地表达信息,又能与他人建立联系。她认为建立信誉的关键在于为互动增加价值,清晰简洁地表达观点;建立联系的关键在于倾听。Wilkins 还讨论了冒名顶替综合征,认为其根源在于对自身归属感的怀疑,解决方法在于关注自身可控因素,创造价值感,并区分归属感和被接纳,专注于自身控制的因素。最后,Wilkins 强调了框架在沟通中的重要性,它能有效地设定情境,影响他人对信息的解读,并建议在提供反馈时,使用框架使其与被反馈者的目标和价值观相符。 Matt Abrahams: Matt Abrahams 与 Muriel Wilkins 的对话中,他积极参与讨论,并提出自身在设定界限和拒绝请求方面的挑战。在 Wilkins 的指导下,他意识到自己习惯于反应式地接受机会,而忽略了对时间和精力的考量。Wilkins 建议他定期评估自身优先级,并以此为框架来决定是否接受新的机会,并提出“not yet”的概念,即并非完全拒绝,而是暂时搁置。Abrahams 也在节目中分享了他对沟通的理解,并对 Wilkins 的观点表示赞同。

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Leaders often struggle with not having clarity about their communication outcomes, poor listening skills, and unchecked assumptions.

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What does it take to have a presence that’s felt by those around us? According to Muriel Wilkins, the answer is simple: Be present.

“Having presence, at the root of it, [is] your ability to be present,” says Wilkins, a C-suite advisor, executive coach, and host of the HBR podcast, Coaching Real Leaders). Working with some of the business world’s top brass, Wilkins helps leaders discover how they can use presence to communicate more effectively, lead more authentically, and create more impact in their organizations.

In this episode of Think Fast, Talk Smart, Wilkins and host Matt Abrahams explore communication strategies that leaders and individuals can use to improve their presence and show up more authentically to work and life.

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