Home
cover of episode Future of Travel: How is Aviation Innovating?

Future of Travel: How is Aviation Innovating?

2024/7/3
logo of podcast Pivot

Pivot

Chapters

Shownotes Transcript

Support for this show comes from Virgin Atlantic. Travel can be stressful. I don't think that's a controversial take. We're always so focused on the destination that the journey just feels like a means to an end. Well, what if it wasn't? What if your travel experience was just as memorable as the destination itself? Whether you're traveling for business or leisure, Virgin Atlantic wants to make your journey stand out.

We recently flew Virgin Atlantic, not together. I didn't go with Scott, but their special extra touches made our trips ones to remember for the best reasons. We'll tell you about it later in the show. Check out virginatlantic.com for your next trip to see the world differently.

Hi, everyone. This is Pivot from New York Magazine and the Vox Media Podcast Network. I'm Cara Swisher. And I'm Scott Galloway. And you're listening to our special three-part series on the future of travel, where we look at the business and tech trends affecting how we make our way through the world. Today, we're talking about air travel. Here to chat with us about the future of planes is Pete Muntean. Pete is a CNN correspondent covering aviation and transportation. He's also a pilot and flight instructor. Probably a good idea. Welcome, Pete. Hi.

Thanks for having me. So you have a voice for radio. You know, when you're around TV long enough, it's the compliment I get. I hope I still have the face for TV, though. It is a compliment. Well, yeah, you seem fine about that. But the voice feels like you're about to walk us through a sports, like, now on third base. Yeah. Don't you think, Scott? 100%. Good hair. Good for you, man. Jeez, thanks, man. I didn't know I was going to get showered with compliments today. Well, it's called objectifying, and we like to do it a lot. Anyway.

Go on AM radio and be the next crazy Republican to win office. You're done. Anyway, let's start talking about actual air travel and aviation. So there's been an alarming number of incidents with Boeing planes in the past year from various maintenance issues, emergency landings, and of course,

the door plug falling off of an Alaska Airlines plane mid-flight. I'd love to get your take on what needs to improve with this company. There's certainly been repercussions, lawsuits, investigations, the CEO getting dinged. What

Will this impact their business long term? And what the hell is going on? I mean, the big thing here is the quality control issue at Boeing. And they have had quality control issues going back a few years now, not only with the 737 MAX 9 that had this door plug fall off back on January 5th, but also with the 787 and the 777. There have been whistleblowers coming forward. It's a huge issue. And passengers can't help but ignore it. I mean, people come up to me all the time and say, what's happening with Boeing? The big thing now is the oversight.

And whether or not they can really sort of turn the ship around. And this ship, pardon the pun here, is like an aircraft carrier. It's this huge organization with so many different products. And the real critics of Boeing have said that Boeing has gotten just a little not too flat, not vertical enough. They've sort of lost control. They've siphoned off control to other contractors there.

Yeah, so they're relying on contractors. Right, and so now they are saying they're going to really ratchet up their oversight of contractors. The FAA is saying it's going to ratchet up the oversight of Boeing and its contractors. So that will sort of really bring things into the proper lane, I think, and will make it so that Boeing can sort of move forward as the engineering Goliath that it once was, although it's taken this huge leap.

reputational hit. And people come up to me all the time and ask, how do I know if I'm on a MAX 9? How do I know if I'm on a MAX? How do I know if I'm on a Boeing airplane? And really, it's only two options. You can fly Boeing or Airbus into a lesser degree on an Embraer or maybe a Canada regional jet, but

It's hard to avoid. And so it's going to take some time. And the big thing is that, you know, a lot of people are wondering whether or not there will be leadership change at the top. And that's finally happening. Yeah, that's happening. Nice to meet you. So my understanding is in 1970, it took less time to get from JFK to Dallas on a commercial airliner that all the innovation, if you recall that, has just been around 20%.

cost reduction and trying to figure out a way to squeeze more shareholder value, which isn't necessarily a bad thing. But I would argue this has been one of the least innovative sectors. One, do you agree with that? And two, what can be done or what are the dynamics that have led this industry that is so important to be, at least domestically, just such a, I don't know, such a where innovation goes to die? Yeah.

I've been around aviation and flying my entire life, and I think that there have has been a lot of innovation in making it so that people can sort of move more freely, that that there is more access to flying than ever. I mean, the airlines have really they've really sort of democratized air travel.

But the experience is very unromantic and frankly kind of sucks. They want us to pump our own gas. That's what it seems like. And so I think the big changes are probably going to come in things like getting through security faster and the TSA is experimenting with that by using facial recognition technology to speed the lineup. There are a lot of things to say there about the efficiency of pre-check and then to a greater extent clear, but that could sort of make things a little bit

I think the thing that will also really change is how...

airplanes are fueled in the future and whether or not we can finally move forward to a future where there is more... Hydrogen. Or electrification. I mean, the sticky wicket here is that the batteries are really heavy and airplanes are predicated on being relatively light, especially when you carry so many people, 180 people or so on a 737 now when Southwest packs it full of people. So it will probably come

faster to smaller airplanes. I fly small airplanes, so I'm particularly excited by that. And then sort of trickle down to larger commercial airplanes. So like cars to trucks are where most innovation is going on in electric. Yeah. I mean, maybe we'll see some sustainable aviation fuel not too far off in the future. That could be a five, 10 year sort of range thing. I mean, you know, one of the things that causes a lot of innovation in aviation, frankly, has been war. Right.

And a lot of aviation innovations came out of World War II and the Cold War. And really, a lot of that innovation sort of stagnated. So we need more war. Well, I'm not advocating that just in general. I'm not trying to be a hawk here. The point is, you know, there have been big changes that have been brought on by sort of big government lifts in the space age. Now, you're right. It does seem sort of kind of

And so... Yeah. Planes just...

Seem lame. I do. Scott and I both take a lot of planes. But one of the things is very human, not enough pilots. Congress recently set aside $240 million to address the shortage. Talk about what caused this and will money at. What's the issue? They just don't like flying or because they're not going to be AI'd out of this. No. And there is a lot of concern about whether or not we replace two pilots with one pilot. There's a big push to do that in Europe. It probably won't happen in the U.S. But the pilot shortage is really caused by the fact that it's so expensive to learn how to fly.

And there's been a really big shift in interest. I think, you know, kids now are inundated with a lot of different options and a lot of different interests and rabbit holes to go down. There's not sort of a space race and moon landings and things like that to sort of inspire kids.

young people. I go to air shows a lot and see a lot of really young people, but I think there's this gap to bridge that's still there, this sort of canyon where it's hard to sort of get people from seeing aviation and being jazzed about it to taking a flying lesson. And so I've taught people from zero. I love that more than anything. I love teaching people to fly. It's a really cool and unique experience, and it's a very joyful thing. But it does take a lot. It's hard. And there are a lot of easier things now. And I think a lot of

A lot of, you know, when you think about young people, parents are saying, learn to code. But pilots do well, correct? No, they make great money. I mean, at first it's hard.

And when you're struggling in the regional airlines, that's not a great way to – it's a tough living. But when you're a senior airline captain, you're making $300,000, $400,000, which is an incredible living. And in a lot of cases, you don't need a college degree. Right, and you get to travel. You know, I took a helicopter lesson, and then I thought better of it for the power of humanity. A helicopter lesson? I did. I did. That's hard. Helicopters is hard. It's way hard. I don't even fly helicopters. I would love to, though. I know. I am a lesbian. I thought, you know what? I'm going to fly.

going to take them with Pete or some kind of flying that says, I'm going to strafe you at some point. That's what I'm going to do. Kara, whenever you want to take a lesson, you can always call me. I will. I shall now, of course. But, you know, one of the things that is the consumer relationship with planes, there's the Southwest holiday meltdown in 2022 where the airline canceled over 16,000 flights. I saw it all over CNN. It was probably you talking about it, highlighting the

the company's outdated processes. It just feels, even though you do everything on apps and I really like using my, you know, my ticket on the thing, everybody does that. And just recently, there's been a lot more going through customs and everything else more quickly and the photos, but it still feels like old technology, like the way they do it. The behind the scenes stuff can be very old technology. And sometimes it's very manual because to get an airplane, to get a commercial airliner out

out of the gate and onto the ramp and to the runway is something that takes a lot of behind the scenes flight planning and figuring that is not something that is so automated. There is a lot more automation sort of being built into that. The downfall of Southwest was that their systems were so old. And in some cases, they were not really able to be in front of the problem. They had it was so manual and it wasn't so automatic that they had to sort of

stop, press pause, and then cancel flights for days and days and days before the system could catch up because planes and pilots and flight attendants and crews were all over the place and all spread out. Friends of mine are Southwest flight attendants, and they told me that one of them was on a

completely empty flight during that meltdown. It was just two pilots and one flight attendant just to get the airplane from one place to another, which would have incensed any passenger at that time because they're stuck in Midway or Denver or what have you. So there does need to be a lot of technological innovation there. The airlines invest a ton of money in that. They don't want a repeat of having to shell out millions and millions and points and also to take their stock out

to take such a huge hit like they did after the Southwest meltdown. And so there does need to be a lot of change behind the scenes to make sure that these meltdowns are avoided. But the problem is the human problem. If there's a shortage of pilots and a shortage of airplanes, the compounding issues with Boeing, that will delay deliveries.

You can hear the story that I'm spelling out here. There are going to be more and more airline cancellation delay meltdowns in the future. We're not out of the woods on that flight yet. Some more screamy people. Scott? I loved your examples around innovation with facial recognition. I think Clear is an amazing service. Also, to the government's credit, the TSA, our global entry, I had such an incredible one of those aha tech moments where I went up to scan my passport and

And I scanned my passport, and rather than waiting in line, they just said, Scott, and they just said, and waved me through because they're clearly using facial recognition. I think Expedia does a great job. There's been sort of a lot of off-plane innovation. In terms of the innovation itself, and as disclosure, I'm an investor in this company. I'm an investor in a company called Boom Technologies, which is trying to create the first commercial supersonic plane since the Concorde, right?

And to me, the real innovation I'm looking for is someone who spends 180 days a year away from my family. And the moment I'm on a plane, all I can think about is getting back. What do you think is the commercial viability of supersonic? Do you think it's going to come back? You know, I mean, the big trick is the sonic boom because it makes such a loud noise. And so this commercial supersonic transports have been essentially banned from the mainline U.S. for a long, long time because...

of the sonic boom breaking glasses and causing damage to homes, and you would have to fly over relatively unpopulated areas, although it could be a very viable thing. I mean, I think if there's a way to sort of mitigate that, that would be huge. And, you know, the Concorde, I mean, it's crazy to think that we took this step back. The Concorde was getting from JFK to Heathrow in a flight that would typically take six hours. They do that in two and a half or three hours.

And so, you know, it's like pressing fast forward. And then we stopped flying the Concorde because the expense of that airplane became so intense and the ability to just sort of keep it in the air was not making financial sense for these few airlines that flew it. So we really took a big step back. And so you're right. I mean, there is a.

a real need to sort of take this step forward and sort of speed up air travel. I mean, the issue now is that a lot of things have replaced the need for a last minute ticket between New York and London and New York and Paris because of Zoom and the viability of taking video calls. I mean, that

Technology has really sort of taken a dent out of the business traveler that was the bread and butter for airlines for a long, long time. So it'll be interesting to see if those if if supersonic air transport and and a real 21st century approach to that can actually come to market and and will still have a market. Yes.

So one of the things, I'm going to get into AI's role in improving aviation later, but in that vein, the idea of what to do about sustainability, you mentioned fuels, different fuels, and offsetting environmental impact of air travel. I've noticed recently they've asked me to pay them money to offset my travel. They want me to pay for it, which I'm like...

Huh. It's like a click here if you want to give $5, whatever. I was like, I don't want to give you five more dollars. But Transportation Secretary Pete Buttigieg released a climate action plan a few years ago with a goal of achieving net zero carbon emissions in aviation by 2050. It seems rather ambitious on Mayor Pete's part. The FAA put over $90 million in airports across the U.S. in 2020 to achieve the net zero goal. Airports are getting lovelier, I have to say. There's been a redo recently.

In New York, at LaGuardia, all kinds of airports. Kansas City is a big one. A lot of them. I'm like, oh, this looks nice now, which needed it for sure. It just is in DCA. It looked a lot better. It still doesn't look great. America's airport. America's airport, right. Yeah, I was in the old, I was Terminal 1, which still feels like 1953. It's a little old, yeah.

But what do you see to deal with the sustainability? Because we have to do that, obviously. Yeah. I mean, the climate crisis is a huge problem. And to be able to figure out a way to abate the emissions from aviation will be a really big challenge. Because of the sort of weight issue that I sort of laid out before, carbon emissions from aviation are a really sort of small slice of the pie. They sort of account for about 3% of all CO2 emissions. But

The way to get around that will be really difficult. And so it seems like SAF, sustainable aviation fuel, is the near term way to do that by using fuel made of biomass. I've been on a United Airlines flight, a demo flight that they flew between Chicago and DCA, where essentially half the plane was running on sustainable fuel. It will sort of take some regulatory behind the scenes minutiae to make that happen.

And Virgin Atlantic just did this flight across the Atlantic where they flew a plane on entirely sustainable fuel. And so corn oil. Yeah. I mean, that's the way to do it. And spent fuel mass. I mean, it's a really pretty incredible thing. It's sort of it's sort of a hard and esoteric thing to do for TV. It's not super visual, but but it is really, really interesting. And so that is a way to sort of do it in the near term. I think electrifying aviation in the long term, that will be tough just because of the weight of the batteries. Right.

But it could happen in just maybe 30, 50 years. That could be the sort of timeline for that. Some of these electronic, electric, vertical takeoff and landing companies, eVTOL companies, and they are they're sort of envision a big drone essentially that you would fly in sort of also colloquially called flying cars. That is a really sort of interesting and emerging space. There are a lot of sort of serial entrepreneurs that have gotten a

lot of investment. And we're talking billions of dollars to sort of get these things off the ground. So it seems like short-haul flights could sort of see electrification in the near term. Yeah, I know Uber had been in that game for a little bit. Yeah, they had. Makes sense, but I wouldn't get in one ever, I have to say. I get in electric cars all the time, but the flying... But you would fly a helicopter. I'm going to fly a helicopter now because I have a goal. I have a goal to smoke you, so...

I've flown the flight simulator for a couple of these eVTOLs. It's way easier to fly than a helicopter. They say helicopters like balancing sort of a broomstick on your hand. Yeah. One of these eVTOLs, you let your hands off the controls and it will hover automatically, which is incredible. Yeah. Also, it flies you in that case in a lot of the consumer ones. So, but does sustainability is an area they're working on or it's just like, oh, we can't figure this out because gravity. Well, no, I think sustainability is a place that they're working on.

I think that the airlines know what's on the horizon. They will get more and more criticized, just like when business sets show up at Davos. You know, that is that is not a great look for the business community at large. And so now it's really focused on what

these huge corporations that are airlines will now figure out when it comes to sustainability going forward. Well, you know, it's all Taylor Swift's fault because she doesn't fly. My son has a whole theory about her flying and how she could be more efficient. Alex, of course. So, Pete, if you had mentioned five years ago, if you'd asked people in aviation or analysts to name two companies that were real innovators or great from a shareholder perspective, I think almost everyone's list would have included Boeing and Southwest.

And both those stocks have been cut in half the last five years. Give us your view of who is really well managed, what airlines are doing a great job, and also include the manufacturers, including some of the private guys, the General Dynamics, the Bombardiers, the Dassaults, Dassault, did I say that correctly, the Embraers?

Who do you think across the entire aviation ecosystem? By the way, do as I say, not as I do. The aviation industry, as Warren Buffett said, if he could go back in time, he'd kill the Wright brothers. It is a terrible place to invest. The joke is if you want to make a million dollars in aviation, start out with two million dollars. You're with a billion, yeah. Here's what I think. I think that, you know, I can't sort of name a lot of names here, and I don't want to tell people how to invest, but...

There is a lot of interesting talk in the aviation space about sort of shimming a wedge into the Boeing Airbus domination of the transport category airplane world, which keeps a big opening now, makes a big opening for someone like Embraer, potentially. Oh, Embraer. But Embraer is owned by Boeing now, isn't it? No, I think it's their own thing. And so, I mean, but I would have to check on that. I think that.

I'm happy you're doing Googling for me. I thought they took a big investment on them. I can't remember. I think something like Embraer could have a really big opening here. I think when it comes to the airline space, the biggest innovators are sadly the ones who are the biggest legacy corporations. Delta does a lot of innovation. United does a lot of innovation. Delta does probably the most innovation on the customer experience. United does probably the most innovation on the

operational experience. And I've been sort of behind the scenes and in the belly of the beast to sort of see how they make sure that they sort of move the chess pieces the right way every day. It's a really pretty incredible thing to see if you can see it in person. It's amazing. Just so you know, Boeing and Embraer, a Brazilian aerospace company, proposed a joint venture in February 2019 to design, build, and sell commercial airlines. And the deal, Boeing agreed to purchase 80 percent, but they terminated the deal. Sorry, citing COVID-19. They were going to invest...

$4.2 billion. There you go. So you're right, Pete. They're in arbitration. As somebody who has literally been molesting the planet for the last 30 years, I've spent time on every airline. Oh, wow. That's a vision. There's a distinction between...

domestic airlines and foreign carriers. The moment I can get off a domestic or a US carrier onto a foreign carrier, especially those out of Southeast Asia and the Gulf, it's just an entirely different world. Is that solely a function of subsidies from the government where they just have more money to play with? Or why is it there's so many amazing carriers that are outside of the US when the US tends to be much better with respect to sectors and technology?

Competition. I mean, I think it's just competition. Like the foreign carriers have not had as big of an opening as they've had lately when it comes to taking routes from U.S. carriers. And so I think it's, you know, the real question here is whether or not the domestic carriers can sort of

stay on top of that. And it seems like they want to just sort of expand, expand, expand, especially when it comes to international air travel. And that is something that's going to be a huge market and it's something that just continues to explode. I mean, it's so hard to find a ticket right now just to Europe. I mean, people from the U.S. are clamoring to travel abroad right now. And so, you know, I think that

Competition is really the big bottom line here. There's more competition to make money in the U.S., and there's a different level of competition abroad. Wouldn't that connote that if there was more competition domestically, that the airlines would be better? I don't understand. That's a good point. I think it's all—customers are very motivated by the ticket price. And by price, yeah. Fair enough. Thanks, Pete. Let's take a quick break. When we come back, we'll talk with Pete about the rise of Facebook.

of facial recognition in airports. Fox Creative. This is advertiser content from Virgin Atlantic. Hey, Carrot Scott. Remember me, the guy, the Tina Fey, your Alec Baldwin, sort of rejuvenated your career. Anyways, I'm in the lounge at Heathrow. I'm at the Leithrow, the Virgin Lounge, the Virgin Atlantic Clubhouse Lounge, and I'm about to have the

The Chicken Tikka Masala. I love it here. You should check it out. It's where the cool kids hang out. Anyways, hope you're all safe travels. Scott, frankly, it's a miracle that Virgin Atlantic let you into the clubhouse and their incredible business class, but I guess they did. Tell me how it was. So, Cara, I'm an original gangster when it comes to Virgin. I've been flying Virgin for 20 plus years.

And I do the same thing and they get it right every time. They always have the financial times for me. And I order the chicken tikka masala. And that is my virgin experience. If it ain't broke, don't fix it. And your drink was? What is your drink?

Well, I used to drink a Bloody Mary or a beer in the clubhouse. I don't drink alcohol when I travel anymore, so I just do mineral water. But they have this kind of cool cocktail that's like a lemongrass or some sort of cool margarita thing, and I get a virgin one. What is your pre-flight routine? What is your actual, besides your

Chicken tikka masala at the Virgin Clubhouse. My pre-flight routine is, well, I always do the same thing in the morning when I travel. I try and work out. I take the dogs for a walk. And I always make time for the clubhouse because I do enjoy the Virgin Clubhouse at Heathrow. So check out virginatlantic.com for your next trip and see the world differently. Certain amenities are only available in selected cabins and aircraft.

Scott, we're back with our special series on the future of travel. And we're talking with CNN aviation transportation correspondent, Pete Muntean, about the future of air travel. Let's talk specifically about airports. And actually, Scott brought up the idea of facial recognition, biometric technology, specifically facial recognition is becoming more widespread at airports. Um,

70% of global airlines are expected to use some sort of biometric ID by 2026, and 90% of airports are currently investing in technology. It's all over the place. That's what I see most of anyway. Delta has started its digital, Delta digital ID at some airports. It allows pre-checked travelers to use facial ID instead of documents at bag drop and security. You see more and more of it. What do you think of, is this a good thing? Obviously, they've all got our faces now everywhere we go, but...

It's easier than dragging things out. It speeds things up. Totally. Yeah. I think that I talk to passengers about this and they sort of the opinion sort of vacillates like everyone has an iPhone. Everyone uses the facial recognition on their iPhone. So they I think it's become really sort of habitualized for a lot of people. But there's a sort of flip side of it. Like the TSA is a government entity.

And and privacy advocates say that the TSA would sort of implement if they continue to sort of expand facial recognition, the largest government use of facial recognition ever.

And so there is definitely some chafing and concern there. The interesting thing right now is that the TSA is using this at about 84 some odd airports in the U.S. where you take your ID, put it in the machine, the machine has a camera on it, it matches your face to the ID, and then you're done. Whereas the old version would be a human looking at your ID, then looking at you, making sure those two things match. They say that the camera

The level of accuracy is actually better than a human using the naked eye to match your ID with your actual face. And with passports, they know who I was. I didn't put my passport in. That's a little different because you opt in when you do global entry. Right. So the next thing, so they call that first version where you use your ID and put it in the machine, they call that one-to-one matching. You're providing the photo and the camera and the software matches it. There's something else called one-to-one.

to N matching. So it could match your photo that live you coming up to the camera with a government database of different photos of you. That's going to lead to trouble. So now we're kind of getting into this sort of minority report thing. Yeah. And so they could use something that's already in the government's database like a passport photo or something else.

Or they think you're not who they think you are. This feels racial issues. Yeah. So this gets a little tricky. And so the real question will be the execution. And so so far, it seems like people are mostly OK with it. I think people just want to get through security quickly. It's their least favorite part of traveling. It's a government run operation. So I think people just want to get it done. And a lot you can opt out if you show up to something like this. And there's a there's a sign that says you can leave.

Yeah, I think I'll bring my birth certificate on a piece of paper to you. So do you think we'll get to the point where airports are entirely automated for travelers from everything? You just go and you don't like hotels are now, right? You just show up. Yeah, I guess. But gosh, it seems so far off. I mean, and like Scott said, it's kind of an industry that can be a little slow to change. I mean, it would have to be – think about the airports that we've seen that have seen these –

major changes in their sort of aesthetics and there's been big rehabs and things like that. And airports have gotten a lot more modern. Those have been huge multi-billion dollar projects to make LaGuardia better, to make JFK better, to make DCA better, to have to really redesign airports. And one of the big redesign reasons at DCA was to make it so that security was a bit more centralized rather than every concourse having its own security.

It would just be such a huge lift. The TSA joke internally is if you see one TSA checkpoint, you've seen one TSA checkpoint. They're all a little bit different. That's not a funny joke. TSA isn't funny. And so they have to sort of streamline this thing, and it would be a long, I think, a long time coming. Okay. Favorite airports. I'll go first. PBI and Hollywood-Burbank. Your turn. Where's PBI? Where's PBI?

West Palm Beach, best airport. You can be dropped off and be at the gate within 11 minutes. Yeah, Burbank because it's so antiquated and fantastically old. It's cute, right? It's cute. It's adorable. Yeah. You think you're going to run into Bob Hope. Yeah. Yeah. John Wayne Airport. John Wayne Airport is close. John Wayne Airport is good. Yeah. All right. What's yours? What are yours, Pete? Mine is DCA, Reagan National Airport. Right.

They are so accommodating to me when I have to show up there to do live shots, one. So I have a vested interest there. But also, I mean, I think it's a very— They have a chili, a Ben's Chili Bowl. That's good. They have Ben's Chili Bowl. It's a very easy airport to navigate. And I think, you know, you can get through security—

and at your gate so quickly. And that's the big thing for me. My girlfriend loves to prod me for before they redid the Kansas City airport, which was designed way, way pre 9-11. It was one of those ideas where you drive up to your gate and just walk to it. It's like a semicircle design. It's the only time I've ever been paged at the gate. They held the flight for me. Yeah. I like SFO too. It's gotten better. The new terminals are really nice. But what's your least favorite one? Yeah, that's the better one. Gosh, least favorite. Um,

I'll go first. Miami. I win. Orlando. I'm not a big fan. Orlando. Orlando. Because the security line is always crazy because it's a lot of people who don't travel very often. They travel one time a year to Disney World. LAX isn't great. Yeah, no. Yeah. I would say of all things, Mumbai. That was one crazy airport. Mumbai. Yeah. I was like, where am

What is happening? I couldn't figure out the lines. And it was just, it was so chaotic. Maybe they've changed. Maybe they've changed. But U.S., the worst one. I think LAX. I would say LAX. What a crazy frigging airport that is. I didn't know we were going international. De Gaulle's pretty bad. Oh, okay. It's hard to drive around LAX. Yeah. Yeah, it's hard to get in and out. Why isn't the U? Why is there always a... Yeah, right. You're always kind of caught in the airport. Caught in... We're six? Oh, no, I'm in six, not one. Oh, fuck. Yeah. Yeah.

So anyway, what are some other airline airport innovations we're going to see or airline that you can do airline to or airport down the pipeline? And what would you like to see? I would like to see. I mean, I'm really interested in it because I cover all these incidents all the time. My phone rings at four in the morning and I'm out of bed to cover a turbulence incident or a runway incursion. I think the turbulence technology will continue to be.

to advance a lot. And this is something that's really interesting. You know, for a long time in aviation, the only way for pilots to really avoid turbulence ahead on the route was something called a ride report. So the previous pilot ahead of you on the route would say, I encountered turbulence here. You know, it was this type of severity, this,

it was occasional or heavy or whatever, they would sort of radio that in to air traffic control. And then it was only as good as the information you gave it. And so now there are different technologies that will sort of grab and read through a sensor on an airplane

where the turbulence is happening and upload that to the cloud. And so it sort of makes the right report for you. And I think that will be really interesting, especially as we see more and more of these turbulence incidents rise with climate change. With more heat means more turbulence. Right. So we're going to get that. So it's really, you know, it is. It is. Turbulence is

is something that's gotten worse than better, which is, of course... Yeah, I mean, we see these incidents. It's the top cause of injuries on commercial airlines for a long time. What would you like to see in an airport innovation? I feel like an invisible plane is what I would like.

In an airplane innovation, I think the electrification is a really cool and emerging thing. What about hydrogen? I've been invited on one of those, a hydrogen one. Because I fly on small airplanes. You know, most of my flights, I fly aerobatics. And so most of my flying is like half an hour to 45 minutes long because it's strenuous and it takes a lot of energy. And so it's perfect for that because I don't need a ton of fuel. I go up and

fly and do my thing and come back down and plug it in. And so that would be perfect. And I think to deal with the pilot shortage, it would also be perfect because it really takes the cost of renting an airplane from a couple hundred dollars an hour down to something so de minimis. So that would be huge. What about hydrogen? Because, again, I've just been invited on one of those. It's interesting. I mean, I think there's...

Explosive. That is kind of an issue. I mean, they would sort of have to deal with that. But I think there are a lot of different factors. Aviation is a world that is a total different sort of risk set than any other form of transportation. They're always trying to get me in that hydrogen when I'm like, eh.

And I kind of want to do it. I'll tell you what I love is a glider. I do those in California. I've done some gliding, too. It's pretty amazing. It's so nice. It's so nice. Scott, let's go on a glide together so we can bond a little better. Hmm.

I'd say there's a greater likelihood I'll be on a helicopter with you. Yeah, that's true. Don't you get nauseous? No, Gladi is so pretty. It's so quiet and beautiful and no noise, except for the wind. That's beautiful. You've had all these cool aviation experiences. Yeah, in California, below San Francisco, there's a whole gliding area.

down there that's just beautiful and beautiful. And then you're down near Carmel and everything else. So yeah, I, speaking of my best aviation thing, I'm going to tell you my story is when my ex-wife turned 40 or whatever, I rented a helicopter to fly all over the Bay Area. And I got the suggestion from Larry Page, who has his own helicopter pilot. He was, they all, all the tech people are learning how to fly helicopters. I don't know if you know that because they want to escape

to their compounds when there's the apocalypse and they're going to fly their helicopter. That's why, I swear to God. So I've been in helicopters with lots of VCs. So I rented this helicopter and we went under the Golden Gate Bridge. This guy had the rights, there's not many of them, to fly under the Golden Gate Bridge and then up around it. And it was quite something. I know. It was amazing. Like under and then above it. It was fantastic. But then we land and I forgot to ask how much it costs.

And Larry had told me, he goes, oh, it's not that bad. And I was like, okay, cool. And I get there. They're like $5,000. I was like, what? Like, what? And then I forgot he was a billionaire. That's my plane story. That's my story.

So anyhow, last question. How do you think AI will play a role in improving aviation? Obviously, it's the word du jour, but where does it fit with scheduling, with plane management, with crew management? I think all of those things. And I think maybe in a bit of an air traffic control way. I mean, I think my air traffic controller friends would chafe at this idea because it's something that is

So heavily unionized, it is an industry that is very predicated on human input to keep airplanes sort of moving in the right way and to avoid incidents. But I think it could really sort of help out controllers and reduce their workload because they are also facing a giant shortage, too. The FAA needs 3,000 new controllers every year. More controllers retire. They only net sometimes 3,000.

in the single digits. So it can be really a huge problem. So I think in that world, it could sort of siphon off some of the workload and help make that job a lot easier. But yeah, you don't want to like, you know, I think that it's an industry that really wants to protect jobs. And these are people who are also the last line of defense.

pilots are the last line of defense and have saved some of these runway incursions that have been budding at airports across the country and air traffic controllers, too. And so, you know, it's hard to sort of replace that judgment that comes with experience in those jobs. So it may happen. I would say aviation may be sort of the last frontier for AI. All right, Scott, you get the last question. So we were talking a lot about commercial aviation.

I think there's been a lot of innovation in private aviation, mostly because of income inequality, both with fractional, but TSA isn't an issue. It's just some of the, in my opinion, some of the most dramatic advances in terms of actual planes have been among the private manufacturers. What are your thoughts on innovation in the private sector?

aviation sector and who do you look to for innovation? The technology has just come such a long way. And I grew up in airplanes. Both my late parents were pilots and I traveled with them around the country and they had aviation businesses for just being able to look at weather and

which is something that was so difficult to do, like even in the 90s. It was paper charts and it was we had an airplane, a little single engine airplane called a Piper Lance. It had something called a storm scope in it, which showed truly only where lightning strikes were. That was the only piece of data you could get. And now I get so much data on my phone in real time. I think there there is truly an app for that.

And I think the advancement when it comes to getting real-time information that allows pilots to make the best decisions and avoid risks, that is probably the biggest thing that will sort of make

flying, especially the private flying, but also aviation in general easier. And so, you know, being able to just pick up, there's this whole thing where pilots will have to radio in to get their clearance to be told, I'm going to go from this point to this point to this point. It's a very cumbersome thing. You have to read it back word for word. It sort of breeds in the ability to create errors. To be able to sort of get that sent to you on your phone would really sort of

change the world, I think, for aviation and make things a lot more streamlined and also for an air travel consumer, a passenger, make things, make the information that they need to sort of make decisions about delays and cancellations a lot more sort of free-flowing. So I just got to follow up one question. David Zaslav decides, you know,

I've taken a quarter of a billion dollars of shareholder money in exchange for cutting the stock in half. I'm going to distribute to employees. And all of a sudden, Pete has the money to buy a private plane. Give me your top one or two private planes. We're not doing this, the poor CNN guy.

I'll tell you my favorite. What are your favorite pipelines? I fly an airplane called a Super Decathlon, which is a little aerobatic airplane. It's a two-seat airplane. I'm not flying to go places. That's for the airlines to do. I'm flying for fun, and I would buy an airplane, either an Extra 300 or an airplane called a Game Bird built in Bentonville, Arkansas. Oh, so you like the acrobatic stuff. You do it for fun. Yeah. The game. It's for the joy of flying.

Game learning. Wow. We will not be flying that. Tara and Scott do not do acrobatics in a plane. It's just like, that is like literally. That sounds like the seventh ring of hell. I know. I don't like acrobatics. Do you like acrobatics, Scott? I don't like acrobatics. I've been doing it. Acrobatics. You know, when they flip it around, they do the flip-a-doo and they're like, oh, look what we're going to do. You guys can come with me anytime and I wouldn't make you sick. Oh, yeah.

Oh, all right. Well, I did the same. I won't go on Space Mountain. I have to say the Golden Gate Bridge one was cool. That was kind of epic. That does sound pretty amazing. It was amazing. Anyway, Pete, this has been a pleasure. We love planes. Oh, we do. Thanks, me too. And we thank you so much. Pete Muntean.

Again, on CNN, you can watch them there covering aviation. It's an industry everybody is interested in, so we're waiting. Okay, Scott, that's it for the final part of our series on the future of travel. I think it was the best one. Read us out. Today's show was produced by Lara Naiman, Zoe Marcus, and Taylor Griffin. Ernie Unitat engineered this episode. Thanks also to Drew Burrows and Miss Laverio. Nishat Kerouac is Vox Media's executive producer of audio.

Make sure you subscribe to the show wherever you listen to podcasts. Thanks for listening to Pivot from New York Magazine and Vox Media. You can subscribe to the magazine at nymag.com slash pod. We'll be back next week for another breakdown of all things tech and business. It's a bird. It's a plane. No, it's a podcast host and a helicopter. Take cover.

Thanks to Virgin Atlantic for their support. Whether you're setting off on a business trip or taking a well-deserved vacation, we're always so focused on getting to our destination that we forget to embrace the journey. When you fly at Virgin Atlantic, it serves as a reminder that a memorable trip begins right from the moment you check in. That was certainly the case for a flight I recently took with them. From the brilliant next-level service to food, the entertainment, the planes, the clubhouse, the crew, and so much more, Virgin Atlantic is the place to be.

Virgin Atlantic helps you see the world differently. Check out virginatlantic.com for your next trip to London and beyond and see for yourself how traveling for business or leisure can always be a pleasure.